Job Description Summary

Job Description

Roles and Responsibilities

Contract and MSA Management

• Partner with Sourcing to identify qualify and develop a robust network of third-party service providers.
• Act as the operational focal point for the execution of MSAs ensuring suppliers comply with agreed terms and performance standards.
• Collaborate with Sourcing to develop renew or amend MSAs as needed to support evolving business needs.

Supplier and Stakeholder Relationship Management

• Build and sustain strong relationships with suppliers developing long-term strategic partnerships.
• Collaborate with finance and business leaders to ensure cost transparency and accuracy in invoicing.
• Work closely with sales and commercial teams to ensure smooth execution of transactional and project-based jobs.

Cross-Functional Collaboration and Strategy

• Partner with cross-functional teams to address resource deployment challenges and ensure operational alignment.
• Provide feedback to the sales/commercial teams on resource capabilities to align customer expectations with delivery capacity.
• Contribute to strategic initiatives including Lean projects and digital tool enhancements to improve planning visibility and execution efficiency.

Job Planning and Resource Scheduling

• Lead planning and scheduling activities to ensure contractor readiness and alignment with service requirements.
• Develop and execute a resource deployment strategy to meet service KPIs including on-time maintenance Return-to-Service (RTS) and MCU cycle times.

Training Compliance and Workmanship

• Ensure contractor resources are trained and certified per DCP (Onshore Wind Learning Platform) standards.
• Partner with suppliers and internal training teams to maintain compliance with internal and regulatory requirements.
• Promote continuous skill enhancement and uphold the highest standards of quality and workmanship.

Resource Deployment and Execution

• Lead the planned maintenance resource deployment function across the APAC region.
• Establish standardized deployment processes and ensure seamless coordination with site operations.

Continuous Improvement and Audit Action Management

• Develop and implement action plans based on PM and EHS audit outcomes to drive ongoing improvement.
• Lead Contractor Management Reviews (CMRs) to evaluate supplier performance track KPIs and ensure timely corrective actions.
• Identify opportunities for cost optimization and operational efficiency.
• Facilitate best-practice sharing across regions and maintain a contractor scorecard for business performance reviews.

KPI and Performance Management

• Drive delivery of all O&M KPIs including RTS standby reduction and backlog management.
• Track and analyze performance data to identify trends risks and improvement opportunities.

Documentation and Governance

• Ensure all documentation related to resource management contractor performance and compliance is accurately maintained and audit ready.

Qualifications / Desired Characteristics

• Education: Bachelors degree from an accredited university.
• Experience: Minimum 10 years in the wind or renewable energy sector with strong exposure to service operations and execution leadership.
• Willingness to travel up to 30% of the time.
• Proven track record of managing multi-disciplinary and geographically dispersed teams in a complex matrixed environment.
• Strong knowledge of SDQC (Safety Delivery Quality Cost) principles maintenance practices and operational risk management.
• Demonstrated success in managing customer relationships commercial contracts and service performance metrics.
• Excellent analytical problem-solving and decision-making skills with a data-driven mindset.
• Strong commitment to safety with thorough knowledge of health safety and environmental standards.
• Effective communication stakeholder management and influencing skills across all organizational levels.
• Strong operational judgment strategic thinking and accountability.
• Ability to manage multiple priorities and operate independently in a dynamic environment.

Additional Information