Manager on Duty (Full-Time), Speer Branch YMCA

YMCA Of Greater St. Petersburg

Job Location:

St. Petersburg, FL - USA

Hourly Salary: USD 17 - 19

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Manager on Duty (Full-Time) Speer Branch YMCA

Description: The Manager on Duty (MOD) plays a key role in ensuring a positive experience for our members guests program participants and staff. This position provides leadership and support in the absence of the Executive Director or their designee maintains smooth facility operations and ensures a safe welcoming environment for everyone. Strong communication professionalism and active listening are essential in all in-person and phone interactions.

Duties:

Deliver outstanding service to members guests program participants and staff both in-person and by phone contributing to member satisfaction and retention.
Secure the facility at designated times and ensure safety protocols are followed.
Remain visible approachable and available to assist members and staff.
Respond to emergencies complete accident/incident reports accurately and submit them to management in a timely manner.
Ensure that YMCA policies and procedures are consistently followed by both members and staff.
Communicate issues concerns or observations to the appropriate management personnel.
Complete Manager on Duty (MOD) reports as required.
Provide instruction guidance or supervision to 310 employees during assigned shifts.
Perform all duties of a Member Services Associate as needed.
Conduct facility checks and demonstrate knowledge of policies procedures and programs across all departments.
Promote and uphold YMCA programs mission and core values.

Requirements:

Minimum age: 18
High school diploma or equivalent required; some college coursework preferred
At least 1 year of member or customer service experience
Supervisory or leadership experience preferred
Current First Aid CPR and AED certification or ability to obtain within 30 days of hire
Strong attention to detail and accuracy

Pay & Perks: $17.00$19.00/hour depending on experience. Full-time schedule: Monday-Friday from 1:30pm- 09:00pm. Health dental vision and life insurance. Free YMCA membership for you and your household family members. Free before and after-school child care. Generous PTO and YMCA-paid retirement (upon eligibility).

*Level 2 background check & 10-panel drug screen required.

Required Experience:

Manager

Job Title: Manager on Duty (Full-Time) Speer Branch YMCA Description: The Manager on Duty (MOD) plays a key role in ensuring a positive experience for our members guests program participants and staff. This position provides leadership and support in the absence of the Executive Director or their de...