Travel Office Supervisor

Horsham, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Sofidel America is part of the Sofidel Group a global leader in the production of tissue paper for hygienic and domestic use. The company is dedicated to innovation sustainability and operational excellence producing trusted household brands and supplying private label products for major retailers. Headquartered in Horsham PA Sofidel America operates multiple manufacturing facilities across the United States.

The Travel Office Supervisor oversees all aspects of travel coordination and traveler support for Sofidel America. This position manages travel requests for employees nationwide ensuring policy compliance cost efficiency and a seamless travel experience. The role requires strong organizational and vendor management skills effective cross-department collaboration and the ability to provide consistent high-quality support in a fast-paced environment.

Key responsibilities include but are not limited to:

Manage all domestic travel bookings and occasional international travel coordination
Serve as the primary point of contact for travelers and approvers ensuring timely accurate and cost-effective itineraries
Oversee company travel policy approvals and exceptions; recommend improvements based on travel data and employee feedback
Monitor travel alerts and coordinate any necessary rebooking or assistance to ensure employee safety and minimize disruptions
Negotiate or assist in negotiations with airlines hotels and car rental partners to secure favorable rates and service levels
Maintain records traveler profiles and billing information accurate and up to date; verify and reconcile expenses
Prepare regular reports on travel costs savings and policy compliance; share key insights with management
Provide employees with pre-trip guidance and documentation support including travel requirements
Supervise reception and travel office staff in daily operations establish priorities ensure service quality and provide support to coordinators as needed.
Oversee reception operations including visitor management call handling mail distribution and meeting room coordination.
Serve as the primary point of contact for escalated issues at the front office or administrative level.
Manage schedules and coverage to ensure consistent front-desk service

Requirements:

Bachelors degree in business administration hospitality or a related field preferred
Minimum of 3 years of experience in corporate travel operations with hands-on booking for air hotel and car rental
Strong understanding of travel policy administration compliance and duty-of-care standards
Proficiency with travel and expense management systems; knowledge of GDS or agency platforms preferred
Excellent negotiation vendor management and problem-solving skills
Strong interpersonal and communication skills with a customer service focus
Prior experience leading or supervising a small team preferred

Why join Sofidel America

At Sofidel America you will join a growing organization that values people sustainability and innovation. Your work will directly support our teams nationwide in a collaborative and forward-thinking environment.

Competitive compensation and annual company performance incentives
Comprehensive health dental and vision coverage
Company-paid life insurance
401(k) with company match
Paid vacation and holidays
Professional development and career growth opportunities

Equal Opportunity:

Sofidel America is an equal opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics.

Required Experience:

Manager

Manage all domestic travel bookings and occasional international travel coordination
Serve as the primary point of contact for travelers and approvers ensuring timely accurate and cost-effective itineraries
Oversee company travel policy approvals and exceptions; recommend improvements based on travel data and employee feedback
Monitor travel alerts and coordinate any necessary rebooking or assistance to ensure employee safety and minimize disruptions
Negotiate or assist in negotiations with airlines hotels and car rental partners to secure favorable rates and service levels
Maintain records traveler profiles and billing information accurate and up to date; verify and reconcile expenses
Prepare regular reports on travel costs savings and policy compliance; share key insights with management
Provide employees with pre-trip guidance and documentation support including travel requirements
Supervise reception and travel office staff in daily operations establish priorities ensure service quality and provide support to coordinators as needed.
Oversee reception operations including visitor management call handling mail distribution and meeting room coordination.
Serve as the primary point of contact for escalated issues at the front office or administrative level.
Manage schedules and coverage to ensure consistent front-desk service

Requirements:

Bachelors degree in business administration hospitality or a related field preferred
Minimum of 3 years of experience in corporate travel operations with hands-on booking for air hotel and car rental
Strong understanding of travel policy administration compliance and duty-of-care standards
Proficiency with travel and expense management systems; knowledge of GDS or agency platforms preferred
Excellent negotiation vendor management and problem-solving skills
Strong interpersonal and communication skills with a customer service focus
Prior experience leading or supervising a small team preferred

Why join Sofidel America