Job Description
We are seeking a Customer Service Officer who embodies professionalism clear communication and a customer-first this role you will serve as the primary point of contact for clients addressing inquiries resolving issues and ensuring each interaction leaves a lasting positive impression.
Responsibilities
Provide courteous and efficient support to customers via phone email or other communication channels.
Manage customer inquiries and complaints with professionalism and attention to detail.
Coordinate with internal departments to ensure timely resolution of issues.
Maintain accurate records of interactions and follow-up actions.
Identify opportunities to improve processes and enhance the customer experience.
Uphold company values and contribute to a positive team-oriented environment.
Qualifications :
Qualifications
Excellent verbal and written communication skills.
Strong problem-solving and organizational abilities.
Professional demeanor and ability to manage multiple tasks effectively.
High level of reliability accountability and teamwork.
Proficiency in basic computer and office applications.
Additional Information :
Benefits
Competitive salary package ($50000 $60000 annually).
Opportunities for professional growth and internal advancement.
Supportive and collaborative work culture.
Comprehensive training and development programs.
Health and wellness benefits.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more