Account Manager

• Collaborate with the Head of Operations Project Managers and Resource Managers to ensure seamless project delivery and optimal team performance 
• Facilitate communication and collaboration among team members stakeholders and vendors 
• Coordinate meetings and workshops prepare presentations and document key decisions and actions 
• Build maintain and nurture long-term trust-based relationships with Customers 
• Identify clients complementary and supplementary needs providing valuable offers and solutions 
• Oversee team motivation and engagement conducting face-to-face meetings and coaching team members on people-related matters 
• Support performance reviews career roadmaps and team development initiatives
• Define monitor and improve key performance indicators (KPIs) identifying deviations and implementing corrective measures 
• Participate in process improvement activities and contribute to the development of best practices in project management 
• Track financial metrics and enhance results through effective project management and strategic alignment with upper management 

Qualifications :

• Proven experience working in outsourcing companies 
• Advanced English (at least C1 level) for communication 
• Prior experience as an Account Manager Project Coordinator HR Leader or Recruitment Team Lead within an outsourcing environment 
• Strong foundation in HR management or recruitment processes is highly valued 
• Ability to work independently with minimal supervision 
• Strong analytical and problem-solving skills 
• Experience with people management activities including recruitment and team development 
• Ability to work collaboratively in a team environment 

 
WOULD BE A PLUS

• U.S. business or travel visa 

Additional Information :

PERSONAL PROFILE

• Exceptional communication and interpersonal skills Capable of clearly articulating ideas actively listening and fostering trusting relationships with clients and stakeholders 
• Client-centric approach Skilled in managing client relationships interpreting underlying concerns and providing strategic solutions tailored to their needs 
• Ability to convey confidence build rapport and deliver compelling presentations that inspire trust. 
• Proactive responsible and capable of handling multiple tasks with minimal supervision 
• Comfortable working autonomously while effectively adapting to changing priorities and challenges 
• Thrives in dynamic environments demonstrating flexibility patience and problem-solving skills under pressure 

Remote Work :

No

Employment Type :

Full-time