Services Sales Specialist

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 22 days ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Description

Key responsibilities:

Sales Achievement: Build and maintain a robust sales pipeline focused on maintenance contract renewals warranty-to-service contract conversions and upsell opportunities within the installed base.
Focus on growth: Deliver on sales growth by actively identifying qualifying and pursuing new business opportunities with our existing customer accounts.
Customer engagement: Actively participate in account handovers of new customers in the specified state.
Conduct regular customer service reviews including face-to-face meetings to understand service needs and position Vertivs offerings effectively.
One Vertiv: Collaborate closely with field Customer Engineers and Service Supervisors to uncover service opportunities align on customer priorities and support and deliver on our retention strategies.
Understanding customers requirements: Develop tailored proposals and solutions that address customer requirements and contribute to long-term service engagement.
Sales Funnel Management & Forecasting: Build and manage a healthy high-quality sales pipeline. Maintain accurate forecasting and reporting to ensure visibility of progress toward sales goals. Consistent update of pipeline in CRM.
Collaboration: Work collabirately across the service BDM team and product sales teams to ensure we are delivering the best customer experience.
Process Improvement & Customer Experience: Proactive use of Vertiv Operating System to enhance continuous improvement efforts. Continuously seek ways to enhance sales processes engagement approaches and customer interactions to maximize satisfaction and conversion rates.

WHS Environment & Quality:

Comply with all Work Health & Safety Environment and Quality obligations
Actively promote safety in the workplace

Employees reporting to Incumbent	N/A
Main contacts within Company	Associate Director Service Sales ANZ Service Sales BDMs NSW Service Supervisors Internal Contract Sales Service Operations Team Project & Service Team Supply Chain Team Customer Engineers Senior Direct Sales ANZ Application Engineers Product Managers
Main contacts outside the Company	Customers Facilities Managers Customers contractors Channel Partners
Specialist Knowledge:	3-5 years experience in service sales Business development experience Strong commercial acumen
Practical Experience:	Sales experience in service sales consistently meeting or exceeding targets Strong presentation and communication skills
Education/Qualification:	Tertiary qualification in Business Engineering or related field
Personal Attributes:	Customer first mindset and approach Ambitious hunter mindset Strong relationship building skills Excellent interpersonal and communication skills

Required Experience:

DescriptionKey responsibilities:Sales Achievement: Build and maintain a robust sales pipeline focused on maintenance contract renewals warranty-to-service contract conversions and upsell opportunities within the installed base.Focus on growth: Deliver on sales growth by actively identifying qualifyi...

Description

Key responsibilities:

Sales Achievement: Build and maintain a robust sales pipeline focused on maintenance contract renewals warranty-to-service contract conversions and upsell opportunities within the installed base.
Focus on growth: Deliver on sales growth by actively identifying qualifying and pursuing new business opportunities with our existing customer accounts.
Customer engagement: Actively participate in account handovers of new customers in the specified state.
Conduct regular customer service reviews including face-to-face meetings to understand service needs and position Vertivs offerings effectively.
One Vertiv: Collaborate closely with field Customer Engineers and Service Supervisors to uncover service opportunities align on customer priorities and support and deliver on our retention strategies.
Understanding customers requirements: Develop tailored proposals and solutions that address customer requirements and contribute to long-term service engagement.
Sales Funnel Management & Forecasting: Build and manage a healthy high-quality sales pipeline. Maintain accurate forecasting and reporting to ensure visibility of progress toward sales goals. Consistent update of pipeline in CRM.
Collaboration: Work collabirately across the service BDM team and product sales teams to ensure we are delivering the best customer experience.
Process Improvement & Customer Experience: Proactive use of Vertiv Operating System to enhance continuous improvement efforts. Continuously seek ways to enhance sales processes engagement approaches and customer interactions to maximize satisfaction and conversion rates.

WHS Environment & Quality:

Comply with all Work Health & Safety Environment and Quality obligations
Actively promote safety in the workplace

Employees reporting to Incumbent	N/A
Main contacts within Company	Associate Director Service Sales ANZ Service Sales BDMs NSW Service Supervisors Internal Contract Sales Service Operations Team Project & Service Team Supply Chain Team Customer Engineers Senior Direct Sales ANZ Application Engineers Product Managers
Main contacts outside the Company	Customers Facilities Managers Customers contractors Channel Partners
Specialist Knowledge:	3-5 years experience in service sales Business development experience Strong commercial acumen
Practical Experience:	Sales experience in service sales consistently meeting or exceeding targets Strong presentation and communication skills
Education/Qualification:	Tertiary qualification in Business Engineering or related field
Personal Attributes:	Customer first mindset and approach Ambitious hunter mindset Strong relationship building skills Excellent interpersonal and communication skills

Required Experience:

Key Skills

Criminal Justice
Account Payable
Economics
Front End
Facilities Management
Domestic

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About Company

Vertiv Group

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more

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