SeniorPrincipal Product Manager Send Money

Join us in shaping how millions of customers around the world move money across borders. As Senior Product Manager for Send Convenience youll own the product that powers 5% of all cross-currency movement between countries transforming international payments from a complex multi-step process into something as effortless as sending a text.

Today customers face unnecessary friction when sending money internationally or locally - extra steps cognitive overload and manual processes that shouldnt exist in 2025. 

Youll eliminate these barriers while expanding whats possible with new capabilities from sending money back home to automated recurring payments all while connecting customers to the broader value of their Wise Account.

This isnt just product management - its trailblazing how the world moves money.

About the team

The Send Convenience team consists of dedicated world-class engineers designers analysts and researchers working across our offices in London and Tallinn.

They own the end-to-end experience of sending money globally pushing the boundaries of convenience and transparency through delivering delightful experiences. Success is measured by customer satisfaction percentage of transfers set up in less than 30 seconds and total volume sent globally.
 

You will be:

• Defining goals metrics and roadmap for one of the worlds most widely-used international money transfer experiences delighting millions while maintaining operational excellence

• Driving customer impact through data insights market research company strategy and whatever it takes to solve customer problems

• Leveraging cutting-edge technology to anticipate and solve evolving customer needs setting new standards for sending money

• Delivering hyper-convenience while ensuring ease of use doesnt result in user errors or exploitation by bad actors

• 0 -> 1 Launching new products to expand send use cases globally working with regional teams to make Wise the only account customers need internationally

• Managing diverse stakeholders by bringing priorities and clarity through customer insights data and product sense - making decisions through facts not opinions.

• Collaborating with compliance teams to keep customers safe while pushing for new regulatory standards

• Leading without authority world-class designers developers and analysts to help the team reach their full potential and ship exceptional products

This role will give you the opportunity to:

• Launching ground-up new products: You will explore new capabilities our Wise Account customers are missing from international and domestic transfers and enable them globally with regional teams 

• Autonomy: Yes even at this scale you can choose your own path to success - youll have the freedom to define the vision and the responsibility for making it happen.

• Flexibility: Be flexible in how and where you work we understand everyone needs a little something different so well do our best to make it happen

• Travel: Travel to work with our teams in Tallinn Budapest Singapore and New York as well as meet various partners and organisations when needed

• Leadership: Inspire teams with your ideas ownership knowledge and self-starting attitude

Qualifications :

• You are an experienced product manager (4 years) who has solved complex customer-facing problems at global scale ideally in fintech.

• You are customer obsessed. You approach every problem from the eyes of the customer not only the business. 

• You have a strong sense of UX and a strict attention to UI details and have a track record of delivering excellent UX. Design skills are a clear desired bonus.

• You eat analytics for breakfast - can use different data points both qualitative and quantitative to identify diagnose and prioritise customer problems and opportunities to solve them. 

• You have experience in qualitative design testing to assess solutions against functional and emotional needs.  

• You have a good technical understanding to help the team build scalable solutions and to design our technical system in the best way expediting execution.

• You are self driven and a first-principles thinker; you deal well with ambiguity and noise and you can pave the way for things that have never been done before. 

• You are able to turn a vision into actions with tangible building blocks of a roadmap and hands-on execution at pace to deliver impact faster.

• You have experience in building strong cross-functional team culture for best-in-class engineers designers analysts and researchers.

• You are excited about shaping the future of moving money globally for millions of customers businesses and partners around the world! 

Additional Information :

Base salary: 88000 - 135000 GBP gross annually (based on experience level & interview outcomes)

Restricted Stock Units (RSUs) & numerous amount of other benefits: compensation reviews

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time