VP, Business Services Domain (Microsoft D365 ERP and CRM)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
VP Business Services Domain (Microsoft D365 ERP and CRM)
Strategic Imperative
The Vice President Business Services Domain is an executive role responsible for the strategic and operational leadership of the Business Services Domain (BSD) talent pool within the Hitachi Solutions Americas regional business unit. This position reports to the Senior Vice President Americas Delivery Domain and oversees multiple Domain Directors each managing a specialized pool of consultants aligned to a specific Delivery Domain - Microsoft Dynamics 365 Customer Engagement (CE) and Microsoft Dynamics 365 Finance and Operations (F&O) Microsoft Dynamics D365 custom application solutions
The VP drives organizational excellence in people management workforce planning delivery capability development and performance across the BSD talent pool. This leader ensures that our teams deliver consistent high-quality outcomes for clients while fostering a thriving inclusive and growth-oriented culture. The VP supports the overall vision for the Americas Delivery Domain and Hitachi Solutions Americas by fostering team growth managing employee engagement training risk and providing ongoing mentorship.
Key Responsibilities:
- Empower the Domain Directors (direct reports) to coach mentor and develop employees within the Domain through career development planning performance management and career path design.
- Ensure there is role clarity and best practices within the domain specialty areas.
- Ensure customer focus for all employees in the domain by coaching mentoring and providing feedback through the Domain Directors.
- Partner with Human Resources to ensure effective hiring practices and appropriate staffing levels within the Domain.
- Partner with Americas Resourcing Group to support centralized staffing in the Americas
- Ensure Domain Directors accountability by establishing metrics for their employee management skilling utilization capacity and certifications as well as their own development goals.
- Champion Hitachi Core Values among department members supporting our companys DEI initiatives to ensure sustainable growth.
- Partner with GDC Managers as it relates to project assignments and staffing.
- Responsible for overseeing the mid-year and annual performance management process within the Domain.
- Follow the established performance feedback process through employee recognition rewards and corrective action with the assistance of Human Resources when necessary.
- Responsible for team performance and reporting on metrics including utilization for the Domain.
- Responsible for monthly Rhythm of the Business Reporting for BSD
- Lead strategic initiatives that support the Domains goals as assigned.
Qualifications :
- 10 years of experience in managing teams with a proven ability to lead multiple people managers and their teams effectively.
- Strong leadership skills with a focus on empowering and developing team members through coaching mentoring and career development. Excellent communication and interpersonal skills enabling effective collaboration with HR and other stakeholders to ensure proper staffing and hiring practices.
- Proven ability to establish clear role definitions and implement best practices within domain specialty areas.
- Customer-focused mindset with the ability to instill the same focus within the team through regular coaching and feedback.
- Strong analytical and organizational skills to set and monitor metrics ensuring accountability and continuous improvement.
- Commitment to promoting diversity equity and inclusion and supporting company initiatives for sustainable growth.
- Strategic thinking and problem-solving skills to partner effectively with GDC and Resource Managers on project assignments and staffing.
- Experience in performance management including providing constructive feedback recognizing achievements and implementing corrective actions when necessary.
- Ability to analyze and report on team performance metrics including utilization to drive informed decision-making and continuous improvement.
- Competencies:
- Continuous Learning.
- Impact and Influence.
- Client Focus.
- Strategic Thinking.
- Adaptability.
Additional Information :
Why Join Hitachi Solutions
- Step into a high-impact role that builds upon a foundation of deep industry expertise.
- Leverage your reputation and knowledge to drive innovation and transformation for leading organizations.
- Be part of a globally recognized team committed to excellence collaboration and growth.
We are an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion sex sexual orientation gender identity national origin veteran or disability status.
Base Salary Pay Range*: CAD $205000 CAD $275000
*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills relevant to the role internal equity alignment with market data or other law.
Other Compensation / Benefit Overview
In addition to Base Salary the successful candidate may be eligible to participate in the following plans / programs upon satisfying all hiring requirements:
- Bonus Plan
- Medical Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
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Beware of scams
Our recruiting team may communicate with candidates via our @ domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.
All offers will originate from our @ domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain it may not be legitimate.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Business Development
- Financial Services
- Revenue Growth
- Accounting
- Account Management
- CRM
- Client Relationships
- Market Research
- Project Management
- Strategic Initiatives
- Business Relationships
- Business Strategy
- Sales Goals
- Sales Process
- Product Development
About Company
Hitachi solutions is the global leader in delivering success with business applications based on Microsoft Cloud, including Dynamics 365. With deep industry expertise and the latest technologies around ERP, CRM, Field service, BI, IOT and Ecommerce, we help companies transform their b ... View more
