Data Acquisition Back Office Specialist

The Data Acquisition Back Office Specialist will be part of the core operations team responsible for delivering high-quality standardized back-office services to multiple Western European markets. This role will execute day-to-day activities in accordance with established processes service level agreements and corporate standards ensuring accuracy timeliness and efficiency in all tasks.

Working in close coordination with the Western Europe Regional Back Office Leader other Data Acquisition back office team members and Data Acquisition delivery leaders in the countries Data Acquisition CoE and Transformation teams the Hub Executive will play a key role in maintaining smooth service delivery identifying improvement opportunities and ensuring a positive customer/stakeholder/vendor experience across supported countries.

Key Responsibilities

• Execute back-office processes and transactions according to Standard Operating Procedures (SOPs) and defined timelines.
• Deliver high-quality accurate and timely outputs to internal stakeholders in supported markets.
• Adhere to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Flag any deviations inefficiencies or recurring issues to the Hub Manager for resolution and improvement.
• Act as a day-to-day operational contact for Data Acquisition teams vendors commercial and operational teams in local markets responding to queries and providing updates on requests.
• Collaborate with colleagues across different functions and countries to ensure smooth end-to-end process completion.
• Ensure compliance with relevant legal financial and data protection regulations for each supported country.
• Participate in process improvement initiatives contributing ideas to increase efficiency and quality.
• Support testing and rollout of new tools systems and workflows as part of Data Acquisition back office enhancements.

Requirements

• Bachelors degree or relevant vocational qualification (business administration operations finance or related fields preferred).
• Experience in back-office shared services or administrative operations (multi-country experience is a plus)
• Experience working in a multicultural cross-border environment.
• Good working knowledge of MS Office.
• Strong attention to detail and commitment to accuracy.
• Good organisational skills with the ability to prioritise and manage multiple tasks.
• Effective communication skills in English (additional European languages are a strong advantage).
• Ability to work collaboratively in a team-oriented environment.
• Proactive mindset with willingness to learn and adapt to changing requirements.

We offer:

• Food vouchers of 120 BGN monthly
• Additional Medical Insurance incl Prophylactics Outpatient care Inpatient care еxpenses for medications and medical products
• Life Insurance
• A Hybrid model of working: 3 days of the week you work from home (home office) 2 days from the office.
• Additional paid leave of 3 days in case of no overdue leave days from previous year
• Free access to LinkedIn Learning platform.

In addition:

• Working in an international organization once you become a specialist in your field you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us!
• Stable employment in a dynamic and international environment with an established position on the market.
• The opportunity to gain a valuable experience and knowledge of FMCG on the country and international level.
• Friendly working environment.

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Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time