Windows Endpoint Engineer, Senior
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Job Location:
Bethesda, MD - USA
Yearly Salary:
$ 100000 - 125000
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
Location: Bethesda MD
Work Type:Hybrid Work (Minimum 2 days Onsite - Could extend to a higher amount depending on Client Needs)
Required Clearance:Ability to Obtain Public Trust
Job Title: Windows Endpoint Engineer Senior
Job Summary:The Windows Endpoint Engineer Senioris responsible for managing and maintaining enterprise Windows-based endpoint environments using Ivanti Endpoint Manager (EPM) Microsoft Intune and IBM BigFix. This role implements patching application deployment and system compliance to ensure secure and efficient workstation and laptop operations across the organization. The position serves as a Tier-3 escalation point providing expert-level troubleshooting root cause analysis and advanced technical support for complex endpoint issues. Collaboration with the Client Security Team and Server Team is essential to support imaging Group Policy management and server patching initiatives. The ideal candidate possesses strong technical proficiency hands-on experience with endpoint management platforms and exceptional problem-solving and communication skills.
Key Responsibilities:
Endpoint Management and Administration
- Administer monitor and maintain Ivanti Endpoint Manager (EPM) Microsoft Intune and IBM BigFix to ensure comprehensive management of workstations and laptops across the enterprise.
- Monitor system health and performance in Ivanti Intune and BigFix.
- Track and manage incidents service requests and changes using Ivanti Service Manager with proven ability and experience executing the same functions through Microsoft Intune.
Patching and Compliance
- Implement Windows and third-party application patching using Ivanti and Intune including testing deployment and compliance reporting.
- Develop and maintain automated patching schedules across all platforms to ensure timely remediation of vulnerabilities and alignment with security policies.
Application Deployment and Configuration
- Package and deploy applications via Ivanti Intune and BigFix ensuring consistency and reliability across environments.
- Provide assistance to the server team as needed in server image creation and deployment software package creation and deployment and server patching.
- Collaborate with the Client Security Team on Group Policy Objects (GPOs) user profiles imaging and endpoint configurations within Active Directory.
Support and Troubleshooting
- Serve as the final escalation point for complex end-user and Windows endpoint issues providing Tier-3 technical support with advanced diagnostics root cause analysis and expert-level troubleshooting and resolution.
- Troubleshoot endpoint connectivity software deployment and patching issues across distributed environments.
Documentation and Training
- Maintain accurate and up-to-date documentation for systems processes patching procedures and configuration standards.
- Facilitate hands-on training sessions for all staff members on Ivanti and Intune software ensuring comprehensive understanding and effective usage.
Requirements
- Education: Bachelors degree in Information Technology Computer Science or a related field required; equivalent combination of education and relevant experience may be considered.
- Experience: Minimum of 35 years of experience in Windows-based endpoint administration desktop engineering or systems management within a medium to large enterprise environment.
- 3 years of experience with Ivanti products and solutions.
- 1 years of experience with Intune products and solutions
- 2 3 years of experience with BigFix products and solutions.
- Certifications:
- CompTIA Security (required)
- Microsoft 365 Certified: Endpoint Administrator Associate (nice to have)
- Hands-on experience providing mentorship and training.
- Demonstrated expertise in troubleshooting Windows operating systems and executing software patching to ensure system stability and security.
- Experienced in performing server patching and updates to maintain optimal performance and compliance across environments. (preferred)
- Excellent communication and customer service skills.
- Strong problem-solving skills and attention to detail.
Compensation and Benefits
The projected compensation range for this position is $100000 to $125000 per year benchmarked in the Washington D.C. metropolitan area. Salary at LCG is determined by various factors including but not limited to role location the combination of education/training knowledge skills competencies certifications and work experience.
LCG offers a competitive comprehensive benefits package which includes health insurance options (medical dental vision) life and disability insurance retirement plan contributions as well as paid leave federal holidays professional development and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position contact our Human Resources department by email at.
Securing Your Data
Beware of fraudulent job offers using LCGs name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from oremails not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information contact us immediately at.
If you believe you are the victim of a scam contact your local law enforcement and report the incident to theU.S. Federal Trade Commission.
Location: Bethesda MD
Work Type:Hybrid Work (Minimum 2 days Onsite - Could extend to a higher amount depending on Client Needs)
Required Clearance:Ability to Obtain Public Trust
Job Title: Windows Endpoint Engineer Senior
Job Summary:The Windows Endpoint Engineer Senioris responsible for managing and maintaining enterprise Windows-based endpoint environments using Ivanti Endpoint Manager (EPM) Microsoft Intune and IBM BigFix. This role implements patching application deployment and system compliance to ensure secure and efficient workstation and laptop operations across the organization. The position serves as a Tier-3 escalation point providing expert-level troubleshooting root cause analysis and advanced technical support for complex endpoint issues. Collaboration with the Client Security Team and Server Team is essential to support imaging Group Policy management and server patching initiatives. The ideal candidate possesses strong technical proficiency hands-on experience with endpoint management platforms and exceptional problem-solving and communication skills.
Key Responsibilities:
Endpoint Management and Administration
- Administer monitor and maintain Ivanti Endpoint Manager (EPM) Microsoft Intune and IBM BigFix to ensure comprehensive management of workstations and laptops across the enterprise.
- Monitor system health and performance in Ivanti Intune and BigFix.
- Track and manage incidents service requests and changes using Ivanti Service Manager with proven ability and experience executing the same functions through Microsoft Intune.
Patching and Compliance
- Implement Windows and third-party application patching using Ivanti and Intune including testing deployment and compliance reporting.
- Develop and maintain automated patching schedules across all platforms to ensure timely remediation of vulnerabilities and alignment with security policies.
Application Deployment and Configuration
- Package and deploy applications via Ivanti Intune and BigFix ensuring consistency and reliability across environments.
- Provide assistance to the server team as needed in server image creation and deployment software package creation and deployment and server patching.
- Collaborate with the Client Security Team on Group Policy Objects (GPOs) user profiles imaging and endpoint configurations within Active Directory.
Support and Troubleshooting
- Serve as the final escalation point for complex end-user and Windows endpoint issues providing Tier-3 technical support with advanced diagnostics root cause analysis and expert-level troubleshooting and resolution.
- Troubleshoot endpoint connectivity software deployment and patching issues across distributed environments.
Documentation and Training
- Maintain accurate and up-to-date documentation for systems processes patching procedures and configuration standards.
- Facilitate hands-on training sessions for all staff members on Ivanti and Intune software ensuring comprehensive understanding and effective usage.
Requirements
- Education: Bachelors degree in Information Technology Computer Science or a related field required; equivalent combination of education and relevant experience may be considered.
- Experience: Minimum of 35 years of experience in Windows-based endpoint administration desktop engineering or systems management within a medium to large enterprise environment.
- 3 years of experience with Ivanti products and solutions.
- 1 years of experience with Intune products and solutions
- 2 3 years of experience with BigFix products and solutions.
- Certifications:
- CompTIA Security (required)
- Microsoft 365 Certified: Endpoint Administrator Associate (nice to have)
- Hands-on experience providing mentorship and training.
- Demonstrated expertise in troubleshooting Windows operating systems and executing software patching to ensure system stability and security.
- Experienced in performing server patching and updates to maintain optimal performance and compliance across environments. (preferred)
- Excellent communication and customer service skills.
- Strong problem-solving skills and attention to detail.
Compensation and Benefits
The projected compensation range for this position is $100000 to $125000 per year benchmarked in the Washington D.C. metropolitan area. Salary at LCG is determined by various factors including but not limited to role location the combination of education/training knowledge skills competencies certifications and work experience.
LCG offers a competitive comprehensive benefits package which includes health insurance options (medical dental vision) life and disability insurance retirement plan contributions as well as paid leave federal holidays professional development and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position contact our Human Resources department by email at.
Securing Your Data
Beware of fraudulent job offers using LCGs name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from oremails not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information contact us immediately at.
If you believe you are the victim of a scam contact your local law enforcement and report the incident to theU.S. Federal Trade Commission.
Key Skills
- Dhcp
- SQL
- Active Directory
- OS
- Windows
- System Administrations
- Trouble Shooting
- Database
- Infrastructure
- Linux
- SAN
- Poweshell
- Backup
- hardware
- Dns
