Hotel Front Desk Agent
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Job Location:
Windsor Locks, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
About Us
At the Fairfield Inn & Suites Hartford Airport in Windsor Locks CT we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether theyre here for business or leisure we believe exceptional service starts at the front desk and thats where you come in.
Position Summary
This is a part time position we are currently seeking someone with open availability who can work Fridays third shift 11PM-7AM in addition to first or second shift a couple days a week.
As a hotel guest service representative youll be the first point of contact for our guests. Youll handle check-ins and check-outs respond to guest inquiries and ensure each stay is smooth memorable and aligned with our brands service standards.
Key Responsibilities
- Greet guests with warmth and professionalism upon arrival
- Perform check-in and check-out procedures efficiently
- Manage room assignments keys and reservations
- Handle guest requests questions and concerns promptly
- Process payments accurately (cash credit cards etc.)
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Uphold hotel security and confidentiality standards
- Assist with concierge tasks and local recommendations
Qualifications
- Previous Hotel experience is required- Prior Marriott experience is preferred.
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Familiarity with hotel PMS systems required
- Flexibility to work mornings evenings weekends and holidays
- Professional appearance and attitude
Why Join Us
- Competitive pay
- Employee discounts at Marriott Hotels
- Opportunities for career growth and advancement
- Friendly and supportive team environment
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
Job Title: Director of OperationsCompany: Hampton Inn Colchester / Burlington, VTLocation: 42 Lower Mountain View Drive, Colchester, VT 05446 About Us:At the Hampton Inn Colchester / Burlington, VT, we are committed to delivering unparalleled guest experiences while fostering a vibran ... View more
