Housekeeping Manager
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. Your leadership skills and the values you model as Housekeeping Manager will inspire your team not only to ensure an exceptional in-room guest experience but also to grow their careers with Fairmont.
What is in it for you: Reporting to the Director of Rooms Housekeeping responsibilities and essential job functions include but are not limited to the following:
Consistently deliver professional friendly and engaging service to guests and colleagues
Lead and manage daily housekeeping operations ensuring adherence to service standards
Supervise and inspect guest rooms public areas and back-of-house spaces for cleanliness and quality
Implement and maintain rigorous quality control programs including daily inspections and audits
Respond promptly to guest concerns documenting issues and coordinating with relevant departments
Conduct regular departmental meetings to align goals and foster communication
Train and develop team members on cleaning procedures equipment usage safety protocols and brand standards
Manage departmental budget responsibly optimizing resources and controlling costs
Oversee recruitment onboarding and continuous training of housekeeping staff
Monitor employee performance providing feedback coaching and recognition to maintain high standards
Address performance issues through mentoring retraining and corrective action when necessary
Balance operational administrative and team needs effectively
Ensure compliance with departmental policies and procedures
Report maintenance issues promptly and follow up to ensure resolution
Maintain accurate records of inspections evaluations and training activities
Uphold all safety and sanitation policies and procedures
Collaborate with Front Office and Engineering teams to resolve guest concerns and quality issues
Foster a culture of accountability pride and teamwork within the department
Perform other duties as assigned by leadership
Salary Range: $78500-$97500 USD Gross Annually
Qualifications :
Your experience and skills include:
- At least 1-2 years previous leadership experience in Housekeeping or Rooms Division required
- Computer literate in Microsoft Window applications preferred
- University/College degree in a related discipline an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
Feel free to visit our website at to find out more about our company.
Fairmont is proud to be an Equal Opportunity your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
