Area Manager, XLFC

Amazon

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profile Job Location:

Calgary - Canada

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our team as an Area this role you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.

Our Operations workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.

Key job responsibilities
- Support mentor and motivate your team
- Manage safety quality productivity and customer delivery promises
- Collaborate with all support teams including Safety Ops Integration Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds stand and walk during shifts lasting up to 12 hours and frequently push pull squat bend and reach as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)


- 2 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays

- 1 years of performance metrics process improvement or lean techniques experience
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
- Bachelors degree in engineering finance supply chain logistics computer science or equivalent
- Experience managing a team of 20 employees
- Excellent customer service communication and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our team as an Area this role you will lead a team of hourly employees and will be responsible for engaging your team d...
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Key Skills

  • Sales Experience
  • Direct Sales
  • retail Experience
  • Hospitality Experience
  • Management Experience
  • Process Improvement
  • Outside Sales
  • Team Management
  • Kaizen
  • Leadership Experience
  • Public Speaking
  • Supervising Experience

About Company

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