Scheme Manager
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Job Location:
Monthly Salary:
Posted on:
06-11-2025
Vacancies:
1 Vacancy
Job Summary
Permanent
Full time (37 hours per week)
Are you passionate about making a difference in peoples lives Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment
Do you possess a strong commitment to empowering individuals to lead independent lives within their communities
We have an exciting opportunity for you!
At bpha we are seeking a dedicated and proactive Independent Living Scheme Manager who is self-motivated to oversee and manage one of our Independent Living Schemes in Cambridge.
This site-based role is pivotal in creating a welcoming and inclusive environment for our customers.
Working 37 hours per week we offer flexible arrangements from Monday to Friday. A full driving license is preferred but not essential.
As an Independent Living Scheme Manager you will be:
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Leading the effective housing management of an Independent Living Scheme ensuring a high standard of service delivery.
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Conducting assessments to understand the housing and support needs of prospective and current customers enabling successful tenancy sustainment.
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Managing scheme budgets and develop actionable plans to meet service objectives.
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Collaborating with external agencies to enhance the support provided to our customers.
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Addressing housing-related issues including rent arrears antisocial behaviour safeguarding and maintenance working with social rented and shared ownership customers.
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Ensuring compliance with health and safety regulations and oversee facility maintenance.
Wed Love to Meet Someone With:
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A genuine passion for supporting others demonstrating empathy and compassion.
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Knowledge experience and understanding of intensive housing management social rent leaseholds and tenancy management issues.
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Knowledge of professional boundaries safeguarding principles and managing antisocial behaviour case work.
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Strong experience in providing person-centred support particularly for individuals with complex needs.
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Excellent communication skills both verbal and written along with strong IT literacy.
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Confidence to work independently with effective risk assessment and support planning capabilities.
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Exceptional organisational skills with the ability to manage a busy and diverse workload.
Desirable:
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Experience in housing management or a related field.
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Knowledge of health and safety in housing environments.
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Housing qualification (or equivalent experience).
Special Requirements
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This role requires an Enhanced DBS check.
Our Values
At bpha our values are at the heart of everything we do:
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We take responsibility: We do what we say and are accountable for our actions.
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We show empathy: We respect and listen to every colleague and customer.
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We are better together: We value diversity and achieve more as one team.
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We are ambitious: We strive for excellence and make a positive difference.
What We Offer You:
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A competitive salary from 33000
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Cycle to Work Scheme
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Retail Discounts
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28 Days Annual Leave Bank Holidays
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Professional Development Opportunities
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Private Health Care
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Employee Assistance Programme
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Generous Pension Scheme
Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate.
Early applications are encouraged to avoid disappointment.
All offers will be subject to satisfactory pre-employment screening including DBS check and references.
INDMED
About us
bpha is a Housing Association located in the Oxford to Cambridge Corridor which is committed to providing its customers with high quality value for money services whilst continuing to develop energy efficient sustainable and affordable housing.
We are a leading provider and developer of affordable homes for rent shared ownership and supported housing.
We work together with communities to improve opportunities independence and quality of life for our residents and to benefit the wider community. We bring people together and run and support a wide range of community activities.
We invest the money we make in existing homes to enable us to build new homes and to deliver new and improved services.
As a bpha employee youd be joining 500 passionate and valued colleagues. All working together to achieve our mission and deliver quality service for over 20000 homes and a more than 33000 residents (and counting!).
Our vision and values
Quality homes. Connected communities.
Our vision underpins our commitment to provide and maintain safe sustainable efficient high standard homes for local people.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities customers and fellow colleagues. So that we can realise our vision together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us they arent simply little extras added on at the end theyre fundamental parts of what we stand for from the very beginning. As standard.
Thats why at bpha we reward our employees by making sure we give them a supportive and caring environment that empowers them to be happy healthy and inspired every day.
- Holiday entitlement of 28-33 days a year plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
Documents
Required Experience:
Manager
Key Skills
- sheltered housing
- elderly care
- Social Care
- Independent Living
- Communication skills
- Microsoft Outlook
- housing management
- ISO 13485
- Research Experience
- Rota Management
- social activities
- Research & Development
About Company
bpha is a social housing association located in Bedford. We provide a wide range of social housing throughout Cambridgeshire, Northamptonshire and beyond.
