Customer Service Representative
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Job Location:
Plaistow, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are Pest-End - one of the fastest-growing family-owned and operated pest management companies in New England. Our company culture is single-handedly the most essential component of our continued success. We believe that to succeed as a business our team members must thrive as individuals. That encompasses passionate and empathetic leadership a think big act small mentality and providing career paths that promote growth and internal promotions. We provide you with everything needed to be successful competent and confident in your role with Pest-End.
Who we need for Customer Service Representatives
We are looking for people who thrive off of helping others and go above and beyond to offer world class customer service. The ideal customer service representative must be comfortable talking to customers and working in a fast-paced environment. You must have the ability to multitask based on urgency while offering top-notch customer service to both internal and external customers. Our team is responsible for scheduling services answering customer questions and inquiries communicating with customers via email and phone and supporting our inside and outside team members.
This position is located at our headquarters in Plaistow NH during training with the possibility for hybrid schedules once fully trained. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the Team Member for this job. Duties responsibilities.
Schedule: Monday through Thursday remote Fridays in office.
What we require from our Customer Service Representatives
- Excellent customer service skills
- Ability to resolve conflict in a professional and decisive manner
- Written and verbal communication skills for professional business interactions
- Proficient computer skills especially regarding Microsoft Office Applications.
- Ability to learn and apply general knowledge of the company products and services
- Ability to talk and type simultaneously when interacting with customers
- Good organizational and time management skills including punctuality for on-time attendance
- Ability to work independently under general supervision and collaboratively as part of a team
- High school diploma or general education degree (GED)
- Pre-employment background check and drug screening
- 18 years or older
- Bilingual a plus but not required
- Ability to work full-time Monday through Friday with occasional seasonal Saturdays.
Physical Requirement:
While performing the duties of this job the Team Member is regularly required to sit and occasionally required to stand walk and occasionally bend or kneel. Specific hearing and vision abilities required by this job include close vision distance vision color vision and the ability to adjust focus. The employee may occasionally lift and move up to 25 pounds.
Pest-End Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Pest-End Exterminators is a local, family-owned business dedicated to providing our customers with the highest quality pest control, tick and mosquito control and wildlife and bird control services.
