Glass Specialist / Service Drive Greeter
Dayton Andrews Chrysler Dodge Jeep Ram Fiat Clearwater FL
Dayton Andrews Chrysler Dodge Jeep Ram Fiat is expanding its customer service and repair offerings with the launch of our Dayton Andrews Glass Specialist Program.
We are seeking an experienced Glass Specialist to perform combined Greeter and Lot Porter duties in our service drive while actively identifying and managing opportunities for glass repair and replacement.
The Glass Specialist plays a key role in enhancing the service drive experience by greeting customers maintaining an efficient vehicle flow inspecting glass for damage and assisting customers in arranging windshield repairs or replacements.
This role combines hands-on customer interaction with technical and administrative responsibilities including writing repair orders and coordinating insurance claims.
Greet customers upon arrival and ensure prompt communication with service advisors.
Move and park vehicles safely to keep the service drive clear and organized.
Inspect windshields for chips cracks or damage during vehicle intake.
Offer repair or replacement options to customers as a Dayton Andrews employee.
Provide pricing on Mopar OEM glass and approved aftermarket glass options.
Assist customers with initiating insurance claims for glass repair or replacement.
Write repair orders (ROs) in the CDK system for glass services.
Coordinate with the Parts Department for OEM glass availability and pricing.
Schedule installation with Rite Touch Auto Glass after claim approval.
Maintain accurate documentation and follow-up on completed repairs.
Hourly pay (bi-weekly)
Monthly commission based on installed glass revenue
Transparent commission structure on all glass-related repair orders written
Full-time employment with all Dayton Andrews employee benefits
Medical dental and vision insurance
Employee discounts on service and parts
Experience in automotive service glass repair or related customer service role preferred
Ability to communicate professionally with customers and insurance representatives
Basic computer skills
Valid drivers license and clean driving record
Positive professional attitude and ability to work in a fast-paced environment
This position offers the opportunity to grow with a trusted family-owned dealership established in 1964. Youll help build and represent a new in-house glass program combining quality transparency and customer satisfaction with direct earning potential tied to your performance.
Required Experience:
IC
JOB SUMMARY: We are looking for a Receptionist to join our growing team! The right candidate will have excellent communication skills and the ability to handle ...