Qualitative Researcher

Capital.com

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profile Job Location:

Warsaw - Poland

profile Monthly Salary: Not Disclosed
Posted on: 06-11-2025
Vacancies: 1 Vacancy

Job Summary

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best so we are always in search of the best people to join our ever-growing talented team.

We are looking for a Qualitative Researcher (Mid level) to join our growing research team at .
In this role youll help us make creative decisions by turning customer voice into clear actionable guidance. Youll own end-to-end qualitative studies (with occasional quantitative elements) supporting projects such as advertising and campaign pre-tests and bespoke exploratory research across markets.

Responsabilities

    • Partner with stakeholders (Creative Content Marketing Product & Sales) to scope questions finalise brief and agree on decisions the research will inform.
    • Design & run qual studies end-to-end: In-depth interview (IDIs) Focus group discussion (FGDs) (in person/remote) workshops & other methodologies.
    • Draft all core materials: recruitment screeners discussion guides and debrief reports.
    • Conducting research across segments and markets: Should be comfortable conducting research projects globally and independently manage multiple projects and deadlines.
    • Analyse & synthesise messy qual data into sharp evidence-backed stories; translate learning into actionable insights.
    • Own pre-launch creative testing (copy concepts claims) and spearhead other custom qual studies end-to-end. A functional mentor would provide necessary guidance wherever needed.
    • Present the findings & provide actional feedback clearly to the stakeholders.
    • Collaborate on mixed-methods when needed (basic surveys/analysis) and connect qual insights to quant data.
    • Managing external vendors/research partners & ensuring timelines and quality standards are met.

Requirements

    • 3 years hands-on customer research experience with a strong qual core (IDIs FGDs workshops etc.).
    • Proven ability to draft all research materials (screeners guides reports) and run end-to-end projects independently.
    • Is able to define clear research objectives audiences methods and deliverables
    • Proven ability to handle multiple stakeholders
    • Strong interest in understanding peoples motivations and behaviours.
    • Excellent communication & storytelling: turning raw verbatim into crisp narratives and actionable insights.
    • Able to connect with participants and interpret subtle behavioral or attitudinal cues.
    • Comfortable exploring new methodologies digital tools and trends (e.g. AI) to enhance research quality.
    • Comfortable working independently and collaboratively in a dynamic and fast changing environment.

    • Nice to have
    • Mixed-methods capability (questionnaire design & simple survey analysis).
    • Some experience in analysing ads/campaigns (pre-test & post) and providing inputs to creative & content teams.
    • Multi-market research exposure & can speak other languages like German & Arabic.
    • Have prior experience working with a trading platform or banks
What you will get in return:

Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus: Your hard work doesnt go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans weve got your back. Plus location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.



Be a key player at the forefront of the digital assets movement propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent initiative and alongside one of the most brilliant teams in the industry.

Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon requestemailprotected. You may report a violation referred to in the Procedure under the terms specified therein.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best so we are always in search of the best people to jo...
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Key Skills

  • Intelligence Community Experience
  • Python
  • Spss
  • Microsoft Word
  • R
  • Regression Analysis
  • Windows
  • Stata
  • Microsoft Powerpoint
  • Research Experience
  • Data Modeling
  • Writing Skills

About Company

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Enjoy online trading like never before. With Capital.com’s app, you can discover investment opportunities on leading financial markets. Access the latest trading insights at the touch of a button, as well as in-depth educational features, comprehensive financial analysis and the day’s ... View more

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