Assistant Housekeeping Manager XPH

Join Our Global Family at RIU Hotels & Resorts!

With over 100 hotels in 20 countries and more than 70 years of hospitality excellence RIU Hotels & Resorts is a global leader known for exceptional service innovation and warm hospitality.

Join us as we continue to redefine luxury and excellence. Whether youre seeking to grow your career explore new horizons or work with a dynamic inclusive team RIU Hotels & Resorts offers unparalleled opportunities to thrive.

Position: Assistant Housekeeping Manager

Department: Housekeeping

Location: RIU Palace Phuket Mai khao Beach Phuket

About the Role

As an Assistant Housekeeping Manager you will play a vital leadership role in ensuring the highest standards of cleanliness comfort and guest satisfaction across all guest rooms and public areas. You will support the Housekeeping Manager in managing daily operations supervising the team and maintaining the brands excellence in presentation and hygiene.

This role is ideal for a hospitality professional with a keen eye for detail strong organizational skills and a passion for delivering world-class guest experiences.

What Youll Do

• Supervise Daily Operations: Oversee housekeeping activities to ensure efficient service and adherence to RIUs cleanliness and quality standards.
• Team Leadership: Assist in training coaching and motivating the housekeeping team to maintain high performance and morale.
• Quality Control: Conduct regular inspections of guest rooms public areas and back-of-house spaces to ensure impeccable presentation.
• Inventory & Supplies: Manage and control housekeeping supplies linen and amenities ensuring cost efficiency.
• Guest Satisfaction: Address guest requests and concerns promptly and professionally to enhance overall guest experience.
• Administrative Support: Assist in scheduling performance reviews and reporting to the Housekeeping Manager.

What Were Looking For

• Experience: Minimum 24 years of housekeeping experience in a luxury hotel or resort environment with at least 1 year in a supervisory role.
• Skills: Strong leadership communication and organizational abilities; attention to detail; ability to manage a diverse team.
• Education/Certifications: Diploma or degree in Hospitality Management or related field preferred.
• Other Requirements: Flexible to work shifts weekends and public holidays.
  Proficiency in English; additional languages are an advantage.
  Physically able to perform operational duties when required.

What Youll Get

• Attractive Remuneration Package and Bonuses: Competitive salary and incentives.
• Access to Company Healthcare: Eligibility for company-supported healthcare after one year.
• Efficient Staff Transport: Convenient transport facilities for all employees.
• Nutritive Meals While on Duty: Well-balanced nutritious meals provided.
• Special Discounts: Exclusive discounts at RIU Hotels & Resorts worldwide.

Why RIU Hotels & Resorts

• Your Growth is Our Priority: We nurture talent through training mentorship and career advancement opportunities.
• A Culture of Belonging: Be part of an inclusive collaborative and rewarding work environment.
• Rewarding Your Commitment: Competitive compensation employee benefits and recognition for dedication and excellence.

Our Commitment

At RIU Hotels & Resorts we value diversity equity and inclusion as fundamental pillars of our success. We welcome all applications regardless of gender ethnicity religion disability age sexual orientation or gender identity.

Additionally through our Proudly Committed strategy we prioritize sustainability responsible practices and positive contributions to the communities where we operate.

By joining RIU you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.