Director of Healthcare Operations Remote
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Vivo HealthStaff is recruiting for a Healthcare Operations Lead. This is a full-time role with competitive salary and equity.
Our client is an early-stage healthcare organization committed to delivering scalable high-touch care for older adults and their families. The company is backed by experienced founders and leading venture investors and is building a modern operating platform for care navigation and support. With rapid growth underway they are seeking a hands-on operational leader who can help strengthen the foundation of the business while supporting exceptional patient experience.
This role is ideal for a senior operator who thrives in fast-moving environments and enjoys building systems and processes from the ground up. You will work across core operational functions including credentialing payer contracting provider onboarding and day-to-day workflows that maintain service quality and support organizational scale. This role is not a managerial position it is execution-oriented and requires comfort working directly in the workstreams.
Responsibilities
Build and execute operational processes to support patient experience and scale
Manage credentialing payer contracting and provider onboarding workflows
Support daily clinical and administrative operations while maintaining service excellence
Ensure quality and clinical outcomes processes are in place and continuously improved
Partner with leadership to design and implement scalable systems and infrastructure
Join the team onsite in San Francisco approximately three times per month
Qualifications
Seven or more years of operations experience with healthcare exposure required
Experience improving clinical outcomes or supporting clinical quality programs
Prior work in early-stage startup environments building operations from zero to one
Bachelors degree in a quantitative discipline preferred
Understanding of health plans and healthcare system structures
Strong execution skills with a hands-on problem-solving approach
Comfortable working in ambiguity and fast-growth environments
Compensation
Competitive base salary with meaningful equity. High-salary or high-equity tracks available.
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
