Job Title: Azure Support Lead
Job Location: Bellevue - Washington
Job Type: Contract
Job Description:
Escort HPC team members into the Fairfax environment using secure remote desktop screen sharing.
Monitor all requester activities during remote sessions to ensure sensitive data is not accessed or copied.
Execute Technical Support Guidelines (TSGs) as directed by requesters.
Maintain detailed session logs and escalate any suspicious activity per compliance standards.
Collaborate with multiple technical teams to ensure smooth and secure access management.
Required Skills:
Proficiency with remote access tools such as Remote Desktop Connection Manager PuTTY iLO iDRAC and Microsoft Teams.
Experience with ticketing and workflow systems such as ICM ServiceNow and Azure DevOps.
Basic understanding of PowerShell Windows systems Active Directory Group Policies and networking fundamentals.
Strong communication teamwork and multitasking abilities.
Security Clearance Requirements:
U.S. Citizenship Verification required.
Must successfully complete Cloud Screening.
Active or eligible for CJIS and Secret Clearance (T3).