• Solicit retail and prepared food donors with emphasis on high-demand nutritious products.
• Conduct face-to-face visits meetings and presentations with current and prospective donors to secure food donations.
• Monitor donor activity and take appropriate action to maintain and grow level of giving.
• Record and log donor outreach activities and related donor acknowledgements; prepare activity reports gift acknowledgements letters and other materials connected to food donors on a monthly quarterly and annual basis.
• In collaboration with the Food Sourcing Team develop and manage ongoing relationships with donors; develop and maintain a system for periodic predictable and meaningful contact with current potential and lapsed donors.
• Collaborate cross-departmentally on matters pertaining to strategic project management and specific donor activities/requests.
• Support ordering and management of government food streams in collaboration with the Food Sourcing Team.
• Collaborate and support outreach efforts including updates to marketing materials and information for donors on the Foodbanks website.
• Manage and grow the Agency Direct Pickup Program (ADP). This will include onboarding donors and pairing them with network partners; ensure network partners report all ADP donations through the Foodbanks E-Ordering module; provide ongoing support of the agency-donor partnerships.
• Research develop and establish relationships with local farmers markets to grow produce donations through the ADP program.
• Develop presentation and donor education materials that connect to strategy and annual operating goals.
• Provide donor reports and communications internal and external.
• Manage the Prepared Food Rescue program. This will include working with the Volunteer Team to onboard new volunteers; ensure adequate coverage of all donor routes; appropriate communication and stewardship of relationships with volunteers and donors; Coordination of route schedules including planning and preparation for holidays and other closures.
• Coordinate and lead tours meetings and visits to enhance the level of donor engagement with the Foodbank.
• Stay informed on local regional and national food industry trends and issues.
• Develop strong relationships within the community to foster a positive image such that food donors will make the Foodbank their organization of choice.
• Perform other duties as assigned.

• Bachelors degree in Business or relevant Supply Chain concentration.
• Two to five years of food industry such as grocery/retail supply chain and/or sales food and beverage and/or non-profit a plus.
• Strong verbal and written communication skills. Ability to discern documents relating to donor data and concisely communicate results. Ability to maintain confidentiality when necessary.
• Awareness and appreciation of diverse groups working with a multicultural workforce and sensitivity and appreciation to cultural differences.
• Ability to travel throughout eight-county network in Northeast Ohio (Carroll Holmes Medina Portage Stark Summit Tuscarawas and Wayne).
• Must be able to work independently and anticipate reporting and communication needs of the Food Acquisition Executive and Food Sourcing Team.
• Detail oriented customer service focused self-motivated highly organized and results driven.
• Ability to work in a fast-paced environment which requires strong project management and time management skills.
• Available during off-hours for communications of all kinds as necessary.
• Proficiency in Microsoft Outlook MS Word Excel and PowerPoint. Experience with Donor Database Management software such as Blackbaud and Primarius a plus.
• Must be able to follow all American Institute of Baking Feeding America Food and Drug Administration United States Department of Agriculture Occupational Safety Hazard Administration and Foodbank (standard operating procedures and employee handbook) safety regulations.

Physical Demands

Work Environment