Onsite Support Engineer PA L1
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a skilled and customer-focused Onsite Support Engineer to provide hands-on technical assistance across hardware software and networking systems. This role involves supporting end-users onsite troubleshooting devices and providing smart hands support for network and data center equipment. Youll be part of a collaborative team that values innovation problem-solving and continuous improvement.
- Provide onsite and deskside IT support for end-users covering hardware software and networking issues.
- Install configure and troubleshoot Windows operating systems Microsoft Office applications and related peripherals.
- Deliver hands and feet support for network and data center equipment to ensure operational continuity.
- Manage Active Directory tasks including user account setup mailbox creation and access permissions.
- Support and maintain end-user devices (desktops laptops printers mobile devices) while ensuring excellent customer service and adherence to SLAs.
- Strong knowledge of Windows OS installation configuration and troubleshooting including Microsoft Office support.
- Solid understanding of networking concepts (TCP/IP DNS DHCP VPN) and smart hands support for network/data center equipment.
- Experience with SCCM Windows imaging and endpoint management tools.
- Excellent customer service orientation with strong communication and multitasking skills.
- Familiarity with cloud platforms (Microsoft 365 Azure AD) and optional IT certifications (e.g. CompTIA A Microsoft Certified: Modern Desktop Administrator).
At Excis Compliance we value our people as our greatest asset. Youll join a team that fosters collaboration professional growth and technical excellence. We offer a supportive work culture opportunities for continuous learning and a chance to work with global technologies that make a real impact.
Company Industry
IT Services and IT Consulting
Key Skills
- Business
- Baan
- Communication
- Corporate Advisory
- HSSE
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
