IT Business Central Analyst

Exciting IT Business Central Analyst Position!

Our client is dedicated to innovation sustainability and operational excellence as a leading global egg producer. As they expand they are seeking a talented ERP Systems Analyst with strong Dynamics 365 Business Central expertise to help optimize and advance the business systems and processes.

In this key role youll serve as a technical and functional expert for the Dynamics 365 Business Central ERP environment. Youll partner closely with end-users IT and leadership to configure support and enhance our ERP system by driving efficiency accuracy and innovation across the business. This is a hands-on problem-solving position ideal for someone who thrives in a fast-paced collaborative environment and is eager to make a tangible impact.

Key Responsibilities:

• Support the implementation configuration and ongoing maintenance of Dynamics 365 Business Central.
• Provide end-user training troubleshooting and technical assistance to ensure smooth daily operations.
• Partner with IT and business teams to identify design and deploy process improvements and automation opportunities.
• Enhance operational efficiency and data accuracy through best practices in ERP use and system integration.
• Manage and resolve Tier 1 service desk requests documenting solutions and recurring issues.
• Assist with researching selecting and implementing a Service Desk/ITSM product.
• Help develop and maintain Service Level Agreements (SLAs) for incident and request management.
• Support users with Windows clients VPN network connectivity and hardware/software troubleshooting.
• Collaborate with vendors to address and resolve system and infrastructure needs.
• Create and maintain knowledge base documentation to support user self-service and IT consistency.

Qualifications:

• Associate degree and/or CompTIA Certification (or equivalent experience).
• Minimum 2 years of IT experience including at least 2 years directly with Dynamics 365 Business Central (configuration customization and user support).
• Strong understanding of ERP systems and how they integrate with core business functions such as Finance Accounting Procurement Production and Inventory Management.
• Knowledge of SQL databases including performing queries and basic data analysis.
• Experience in database management and system troubleshooting.
• Excellent communication skills and the ability to collaborate across technical and non-technical teams.
• Resourceful analytical thinker with a proactive problem-solving mindset.

If youre interested in being part of a company that values sustainability teamwork and continuous improvement please send your resume to

Required Experience:

IC