Housing Advisor – Rough Sleepers

Housing Adviser(Rough Sleeping)

SO2: Starting salary 42912 per annum incl LW

One-year fixed term contract or secondment opportunity

Hybrid working

About Us:

It is an exciting time to join Lambeth Council we have bold ambitions for the future of Lambeths communities and residents through ourLambeth 2030 Plan Our Future Our Lambeth. To deliver on these ambitions we have embarked our transformational One Lambeth Programme ensuring we are connected by purpose in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff;Equity Ambition Kindness and Accountability. For more information please have a look at our dedicatedOne Lambeth Values and Behaviours page.

About the Borough:

Located in the heart of South London Lambeth Borough is a vibrant community of over 317600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North we are proud to be the 9th largest borough in London. Our diversity is our strength with more than 130 languages spoken making Lambeth the home of the Windrush generation Londons largest LGBTQ community and a thriving Portuguese-speaking community.

With exceptional schools lush green spaces including Brockwell Park cultural gems like the Black Cultural Archives and world-renowned institutions such as St Thomass Hospital Lambeth offers an enriching and dynamic environment.

About the Team:

The Homelessness Prevention Service is the Councils frontline response to alleviating homelessness in the borough. This is an exciting opportunity for a suitably motivated and skilled individual to join the team working to reform the response to homelessness. The teammanages a varied case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice advocacy negotiation and mediation. Our proactive housing options approach prevents homelessness by finding real solutions for people in housing difficulties. The postholder will work closely with the Supported Housing Commissioning Team.

About the Role:

The postholder will work closely with the Supported Housing Commissioning Team especially the Rough Sleeping co-ordinator to identify rough sleepers in need of a housing assessment and locations where those assessments might take place if not at the council premises. This is likely to be a variety of locations such as day centres supported housing schemes or short term emergency hotel accommodation.

The post forms part of the Councils approach to reducing homelessness in the borough.Your role will be to prevent and relieve homelessness for those who are rough sleeping in accordance with the provisions of the Homelessness Reduction Act associated Code of Guidance case law and best practice.

You will be responsible for carrying out in depth interviews with the aim of relieving homelessness for those who are rough sleeping. You will advise customers of the housing options available to them and complete Personal Housing Plans. You will also investigate complex housing situations and issue decisions in accordance with the Housing Act 1996 as amended by the Homelessness Reduction Act 2017. Although not essential experience of working with rough sleepers would be desirable.

We welcome applications from recent graduates and those that have transferable skills and the ability to develop any gaps in knowledge. On the job training will be provided to all successful applicants.

To be considered for interview your CV and supporting statement will clearly evidence:

• Awareness of legislation relating to housing advice homelessness housing management and the allocation of housing with a good practical understanding of the range of housing problems people may experience.
• Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants.

• Experience of providing quality advice and information to members of the public and of handling complaints and enquiries

• Excellent knowledge of negotiation and mediation techniques and their practical application

For detailed qualifications and requirements please review the job description and person specification in hyperlink below:

Job Description and Person Specification

Contact Information:

For an informal discussion please contact Kieron Robinson

How to Apply:

If youre interest in this opportunity click on the apply button and complete an online your supporting statement please clearly demonstrate how you meet the shortlist criteria marked with an A at shortlist stage.

We operate an anonymised application process so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines:

Advert close date: 11:59pm on Tuesday 11 November 2025.

Benefits:

We believe in rewarding our staff. When you join us youll gain access to a range of benefits including:

• Participation in our 5 Staff Networks: Black Asian and Multi-Ethnic LGBTQ Disability Young Professionals and Womens.
• Generous annual leave entitlement starting from 27 days increasing to up to 35 days depending on length of service.
• Membership in the Local Government Pension Scheme.
• Hybrid Working.
• Employee Assistance Programme.
• Occupational Sick Pay based on length of service.
• Discounts at local restaurants.
• Discount at our Active Lambeth Gyms.
• Learning and Development opportunities including Apprenticeships.
• Cycle to Work Scheme.
• Secure Bike Storage facilities at our Town Hall and Civic Centre.
• Trade Union Membership.

At Lambeth we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion a Living Wage Employer and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations please clickhere.