Customer Development Analyst

Buenos Aires - Argentina

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At Beiersdorf we want to help people feel good about their skin and our commitment goes far beyond caring for skin. For 140 years we have developed innovative skin and body care products for well-known brands such as NIVEA Eucerin La Prairie Hansaplast and Labello. We act according to our purpose WE CARE BEYOND SKIN and take responsibility for our consumers our employees the environment and society.

Behind every brand every product and every accomplishment are our more than 20000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values CARE COURAGE SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Your Tasks

Responsible for developing and maintaining a high-quality relationship with collaborative customers while playing a vital internal role supporting growth and driving efficient operations working together with Demand Planning to build sales forecasts and with Logistics to achieve more efficient orders.
Act as the main point of contact with assigned customers to collaboratively manage inventory and replenishment processes maximizing product availability on shelves (In Stock and On Shelf Availability) while minimizing inventory in the supply chain (Days On Hand).
Lead meetings with customers or sales teams to monitor KPIs correct deviations and identify opportunities.
Prepare purchase suggestions (VMI) or set parameter configurations for customers.
Participate in S&OP process by preparing reports summarizing insights from customers and supporting sales to improve sales forecast inputs.
Ensure processing information shared by customers.
Collaborate with logistics to achieve more efficient orders supporting cost reduction initiatives.

Your Profile

Education: Graduate or currently pursuing a degree in Public Accounting Business Administration or Industrial Engineering.
Experience: Experience in Sales Administration Planning or Customer Service areas preferably in multinational FMCG companies.
Competencies: Proactive with the ability to make independent decisions; results-oriented profile; strong analytical and data interpretation skills; excellent interpersonal relationships; ability to influence and negotiate.
Language: Intermediate English (mandatory) Advanced (preferred).
IT Tools: Proficiency in IT tools (Advanced Excel PowerPoint and PBI are desirable) and preferably knowledge of SAP (SD module).

Required Experience: