The IT&A team is looking for passionate customer-service-driven technicians to join the Endpoint Team! No experience is required; however we recommend basic computer literacy and troubleshooting experience for the this role you will provide software and hardware troubleshooting and maintenance to college-owned devices in faculty and staff offices computer labs and specialty use spaces. Additionally you will assist clients directly in the Technology Renewal Process and help update and maintain the colleges device inventory. There are many opportunities for professional development in the IT area as well as internal transfers/cross-training with other areas of IT&A!
Time Commitment: Approximately 6-12 hours/week (2 hour blocks of time or more)
Hours: Monday-Friday 9 AM-5 PM with opportunities for break work
Supervisor: Wyatt Maszczak
Location: Job Hall
Desired Qualifications:
Advanced knowledge of Windows and Macintosh platforms
Knowledge of Microsoft Office Zoom and other Workplace Applications
Knowledge in computer hardware software and networking
Good customer service skills
Ability to work independently
Ability to troubleshoot problems in front of users
Ability to remain calm under pressure
Required Experience:
IC
Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering ... View more