Job Role: Delivery Operations
Job Level: Senior Associate
Employment Type: Full Time
Work Location: Gurugram
ABOUT THE ROLE
As a Senior Associate of Delivery Operations youll support project management within the Delivery teams and collaborate closely with Finance Operations FP&A AR AP and Resourcing. You will contribute to process improvements and help uphold the high standards of quality and reliability that our business expects.
In this role you will
Work closely with Delivery teams and Operations teams for project support setup and maintenance in Workday and Excel
Maintain communication with Delivery Finance and FinOps teams to ensure accuracy and timeliness of system data
Set-up projects at kick-off and effectively communication outstanding items
Manage resourcing (core and support teams) at project kick-off and with shifting deadlines
Support Delivery teams in managing project financials especially during months end
Work with Delivery teams to assist with billing schedules and ensure client invoices are processed properly and in a timely manner
Maintain strong working product and process knowledge. Quickly master new product functionality and processes in line with evolving business needs
Document daily weekly and monthly tasks that Delivery Ops supports
Other important skills
Must possess excellent English communication skills and a proven track record of collaborating effectively with US-based teams or clients
Excellent written and verbal communication skills
Experience working in multi-cultural setting
Self-starter and resourceful
Experience with client communication and management
Timely communication with key stakeholders
Strong planning scheduling prioritization and organization
Experience with Workday or similar ERP system preferable
Required Experience:
Senior IC