Office Manager

Mentor, OH - USA

Yearly Salary: $ 40000 - 50000

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

Bonus based on performance
Competitive salary
Paid time off
Training & development

Office Manager Flooring & Home Improvement
Location: 8805 East Ave. Mentor OH 44060
Employment Type: Full-Time with PTO
Salary Range: $40000-$50000 bonus opportunities
Heath Benefits: Stipend offered if needed

Ready to Build Something Awesome

This isnt just another desk job its a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market.

Were a family-owned fast-growing flooring and home improvement company looking for a savvy high-energy Office and Marketing Manager to join us on the journey. Youll wear multiple hats from local marketing and event planning to running our daily operations and your ideas will shape how we grow.

If youre an organized go-getter whos equal parts creative and customer-focused this could be your dream job.

What Were Looking For

2 years in office admin customer service (flooring or home services is a big plus).
Comfortable being independent you take initiative stay on top of tasks and keep things moving.
A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing.
Tech-literate and willing to learn especially with platforms like Salesforce Quickbooks Excel Social Media phone and payments systems.
Organized resourceful and able to manage multiple balls in the air (without dropping any).
A people-person because creating great customer experiences is just who you are.
Open to attending occasional weekend or after-hours events.
Forklift experience would be nice but not necessary.

What Youll Do A Little Bit of Everything and Thats the Fun Part

Operations & Office Management

Be the welcoming face and voice of our studio answer calls greet visitors manage deliveries.
Stay on top of the phone system so every call finds the right person.
Turn website and phone leads into scheduled appointments.
Order flooring & materials manage logistics and enter invoices into QuickBooks.
Help set up vendor/installer accounts and support project scheduling.
Keep us organized in Salesforce and QuickBooks from lead to close.
Ensure every customer experience ends on a high note follow-ups thank-you notes and yes review requests.

Marketing & Community Engagement

Post fresh engaging content on social (FB Insta LinkedIn etc) that tells our story and highlights our work.
Plan and host local events home shows farmers markets vendor events
Coordinate with digital marketing partners to ensure were hitting the mark online and maximizing our return on ad spend SEO ads web presence.
Set up meet and greets for the Business Manager to build real relationships with realtors property managers contractors and community organizations.

Why Youll Love Working With Us

This is your chance to grow with a growing company and help shape what it becomes.
Were family-owned and people-first we care about craftsmanship community and culture.
Your voice will be heard we welcome ideas not just task-doers.
No two days are the same and we mean that in the best way.
Competitive pay performance bonuses and lots of room to grow your role over time.

Meet Joe and Shelly- owners of Floor Coverings International

Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellenceand they are excited to welcome someone new who can be the heartbeat of their team.

Family loyalty and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews Joe and Shelly are proud of the trust theyve earned from their customers and community.

Their success is driven by a set of core values they live out every day:

Do the right thing
Dont be afraid to fail
A little bit of venom wont kill you
Be accountable
Play to win
Celebrate

Together Joe and Shelly are not just building a businesstheyre building a culture where people feel valued challenged and inspired to grow.

If youre a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.

Compensation: $40000.00 - $50000.00 per year

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.

Required Experience:

Responsive recruiterBenefits:Bonus based on performanceCompetitive salaryPaid time offTraining & developmentOffice Manager Flooring & Home ImprovementLocation: 8805 East Ave. Mentor OH 44060Employment Type: Full-Time with PTOSalary Range: $40000-$50000 bonus opportunitiesHeath Benefits: Stipend of...