Customer Service RepresentativeSales

Scottsdale, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 05-11-2025

Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Service Representative/Marketing
Location: Scottsdale AZ
Company: National Calibration Inc.
Pay / Salary: DOE Competitive Bi-weekly pay frequency
Benefits: Medical Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) Holiday Pay 401K and more

About Us:
National Calibration Inc. established in 1955 is a growing full-service commercial calibration company with multiple offices across the southwestern United States. We are committed to providing excellent career opportunities within a stable learning-focused family-oriented safe and fun work environment. Our team fosters growth through ample cross-training and development opportunities with clear paths into technical or sales / marketing roles built on a strong foundation of customer service expertise.

Initial Responsibilities:
As a Customer Service Representative you will play a pivotal role in the success and growth of National Calibration Inc and our clients. Your initial responsibilities will include:

Customer Service: Deliver exceptional customer service ensuring all client inquiries are addressed promptly professionally and with a customer-first attitude.
Sales Support: Engage with customers to promote our services help manage leads and convert inquiries into business opportunities.
Appointment Scheduling & Coordination: Organize appointments and coordinate the receipt and delivery of customer equipment ensuring schedules are optimized and customer expectations are exceeded.
Client Data Management: Use our in-house designed software to maintain accurate client records track service needs and monitor equipment status.
Task Management: Handle multiple tasks in a fast-paced environment ensuring all responsibilities are completed on time and in alignment with company goals.

Skills Knowledge and Abilities:
To succeed in this role you should possess the following skills and qualifications

Proficient with Microsoft Office Suite: Comfortable using Excel Word Outlook Teams and other tools for client communication and data management.
Strong Organization skills: Able to prioritize tasks manage multiple responsibilities simultaneously and work efficiently under deadlines.
Effective Communication: Demonstrated ability to interact professionally and effectively with customers and team members.
High School Diploma or equivalent: Required.
Knowledge of Tools: Helpful but not mandatory.
College Degree: Is a plus but not required.

Physical Requirements:

Ability to frequently sit stand walk and reach for up to 8 hours
Ability to lift or move heavy instruments (up to 50 pounds for short distances)

Must Have:

Clean driving record for the past 3 years
Ability to pass pre-employment drug screening

To learn more about our company please visit .

No Recruiting Agencies please.

Equal Opportunity Employer

Required Experience:

Unclear Seniority

Job Title: Customer Service Representative/MarketingLocation: Scottsdale AZCompany: National Calibration Inc.Pay / Salary: DOE Competitive Bi-weekly pay frequencyBenefits: Medical Insurance Dental Insurance Vision Insurance Paid Time Off (PTO) Holiday Pay 401K and moreAbout Us:National Calibration I...

Customer Service: Deliver exceptional customer service ensuring all client inquiries are addressed promptly professionally and with a customer-first attitude.
Sales Support: Engage with customers to promote our services help manage leads and convert inquiries into business opportunities.
Appointment Scheduling & Coordination: Organize appointments and coordinate the receipt and delivery of customer equipment ensuring schedules are optimized and customer expectations are exceeded.
Client Data Management: Use our in-house designed software to maintain accurate client records track service needs and monitor equipment status.
Task Management: Handle multiple tasks in a fast-paced environment ensuring all responsibilities are completed on time and in alignment with company goals.

Skills Knowledge and Abilities:
To succeed in this role you should possess the following skills and qualifications

Proficient with Microsoft Office Suite: Comfortable using Excel Word Outlook Teams and other tools for client communication and data management.
Strong Organization skills: Able to prioritize tasks manage multiple responsibilities simultaneously and work efficiently under deadlines.
Effective Communication: Demonstrated ability to interact professionally and effectively with customers and team members.
High School Diploma or equivalent: Required.
Knowledge of Tools: Helpful but not mandatory.
College Degree: Is a plus but not required.

Physical Requirements:

Ability to frequently sit stand walk and reach for up to 8 hours
Ability to lift or move heavy instruments (up to 50 pounds for short distances)

Must Have:

Clean driving record for the past 3 years
Ability to pass pre-employment drug screening

To learn more about our company please visit .

No Recruiting Agencies please.

Equal Opportunity Employer

Required Experience:

Unclear Seniority

Key Skills

Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking

Apply Now

About Company

National Calibration

Calibration Industry Service Leader National Calibration Inc. (NCI) is an A2LA accredited calibration and repair service company providing service and sales for measuring and test equipment to clients across the United States.Fortune 500 clients and thousands of valued small clients h ... View more

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