Operations Sales Manager

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At Beiersdorf we want to help people feel good about their skin and our commitment goes far beyond caring for skin. For 140 years we have developed innovative skin and body care products for well-known brands such as NIVEA Eucerin La Prairie Hansaplast and Labello. We act according to our purpose WE CARE BEYOND SKIN and take responsibility for our consumers our employees the environment and society.

Behind every brand every product and every accomplishment are our more than 20000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values CARE COURAGE SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

Your Tasks

Role Purpose:

The Operations Manager is responsible for desining delivering and overseeing operational and training strategy for our outsourced team of Supervisors and Dermoadvisors as well as for the Sales Force of our key customers. Additionally they are responsible for quantifying the impact of these actions in terms of Sell Out MS and profitability ensuring the maximum and most effective business impact possible.

Main Accountabilities:

Develop & ensures the strategy of our DAs in terms of coverage and frequency of stores vistis in our different customers. Also aligns with our customers the implementation of this operational plan.
Defines and tracks the monthly performance targets of our Dermoadvisor team (SO brand knowledge and plan coverage). Per store region and national scale
Analysis and study of competitors in the market to adjust strategies. Builds the monthly competition activities report.
Develop and implement the training strategy for the Agency team (Supervisors and Dermoadvisors) and the sales force of our main customers aligned with our innovation and promotional campaigns for the year both in-person and virtual. Define the annual training game plan by channel/category.
Define and track performance KPIs for the Agency team: Sell Out (including MS by region) knowledge level execution and profitability. Also define the optimal coverage (routing) for the team to ensure a high impact in terms of SOB and Budget.
Conduct post-mortem analysis for key training campaigns (mainly innovations).
Develop BTL campaigns (Activation) for strategic customers to enhance the shoppers buying experience such as the Visit schedule.
Ensures the execution of different loyalty programs for the Multibrand DAs of our customers. Also the propose targets of the incentive programs (push moneys) for the sales force team of our customers.
Preparation and submission of weekly reports on task management and work plan compliance. Also in terms of SO performance indicators.
Ensure tracking results monthly and that local action plans are in place by control and execute the Annual Budget (MB) for training as well as the portion of the Budget related to sales tools for Dermoadvisors: Minis/Sachets Testers (FoC) and Promotional items.
Guide the Operational Plan and communicate the monthly and quarterly implementation plans to the internal team and Agency.
Manage relationships and negotiations with POS agencies.
Collaborate with marketing S&CM operations sales and customer sales teams to create and implement training plans.

Your Profile

Knowledge Skills and Experience:

University Degree or comparable
3 years experience in Operation areas
3 years managing teams
KPIS Management
Stakeholders Management
Intermediate-Advanced English
Strategic vision
Thinking ahead
High level of analytical skills
Driving Results: Priorization & Simplicity
High Collaboration
Leadership

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Required Experience:

Manager

Your Tasks

Role Purpose:

Main Accountabilities:

Develop & ensures the strategy of our DAs in terms of coverage and frequency of stores vistis in our different customers. Also aligns with our customers the implementation of this operational plan.
Defines and tracks the monthly performance targets of our Dermoadvisor team (SO brand knowledge and plan coverage). Per store region and national scale
Analysis and study of competitors in the market to adjust strategies. Builds the monthly competition activities report.
Develop and implement the training strategy for the Agency team (Supervisors and Dermoadvisors) and the sales force of our main customers aligned with our innovation and promotional campaigns for the year both in-person and virtual. Define the annual training game plan by channel/category.
Define and track performance KPIs for the Agency team: Sell Out (including MS by region) knowledge level execution and profitability. Also define the optimal coverage (routing) for the team to ensure a high impact in terms of SOB and Budget.
Conduct post-mortem analysis for key training campaigns (mainly innovations).
Develop BTL campaigns (Activation) for strategic customers to enhance the shoppers buying experience such as the Visit schedule.
Ensures the execution of different loyalty programs for the Multibrand DAs of our customers. Also the propose targets of the incentive programs (push moneys) for the sales force team of our customers.
Preparation and submission of weekly reports on task management and work plan compliance. Also in terms of SO performance indicators.
Ensure tracking results monthly and that local action plans are in place by control and execute the Annual Budget (MB) for training as well as the portion of the Budget related to sales tools for Dermoadvisors: Minis/Sachets Testers (FoC) and Promotional items.
Guide the Operational Plan and communicate the monthly and quarterly implementation plans to the internal team and Agency.
Manage relationships and negotiations with POS agencies.
Collaborate with marketing S&CM operations sales and customer sales teams to create and implement training plans.