Account Manager

Let us tell a bit about the opportunity

Are you commercially minded relationship-driven and ready to make an impact in a fast-moving business Were looking for an Account Manager to join our high-performing Motor Finance team - someone who thrives on building partnerships driving results and creating exceptional customer experiences.

As an Account Manager youll play a key role in managing and growing relationships with our network of independent motor dealers. This is a hybrid role (Cardiff office/home) that works closely with a variety of key stakeholders from around the business youll use your sales expertise commercial insight and consultative mindset to deliver profitable outcomes and sustainable growth.

What will your day look like

• Acting as the front-line specialist for your portfolio of dealers handling queries resolving issues and proactively driving new business opportunities through regular telephone contact.
• Generating and analysing MI and performance data for your region spotting trends identifying risks and opportunities and shaping data-driven decisions.
• Proactively managing accounts to maximise conversion improve performance and achieve targets.
• Collaborating with the senior leadership team to develop improvement plans share insights and enhance dealer relationships.
• Championing best practice by promoting relevant products identifying performance gaps and working with dealers to drive better outcomes.
• Sharing market and competitor intelligence with the Motor Insights and Sales teams to inform strategy and innovation.

What do we expect from you

Youll bring energy commercial awareness and a consultative approach to everything you do. Youll be comfortable working at pace managing your own workload and building trusted relationships at all levels. Were keen to hear from you if you have:

• Strong influencing and relationship management skills
• A consultative sales approach and a passion for delivering great customer outcomes
• Confidence analysing data interpreting MI and using insights to drive performance
• Excellent organisation planning and communication skills both written and verbal
• The ability to work independently and collaboratively in a fast-paced environment
• A good understanding of risk management and compliance frameworks (knowledge of Regulation/Consumer Duty is a plus)
• Experience or interest in the UK Motor Finance sector

What can you expect from us

• Hybrid working policy competitive salary and a great range of core benefits including 10% pension 30 days holiday and annual bonus
• A friendly and flexible culture the same as how we work with our customers
• A growing organisation that means theres lots of opportunities to progress
• A drive for continuous improvement which you will be empowered to get behind from day one

Let us tell you a bit about us

Were one of the largest lenders in the UK used car finance market. Weve specialised in motor finance for over 40 years and are recognised as one of the best car finance providers in the industry.

Were part of the Aldermore Group which includes Aldermore Bank plc. With our range of specialist mortgages savings accounts and business finance solutions were backing more people to go for it. We thrive by saying yes to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Still curious

Join us and well make the same promises to you as a colleague as we do to each of our customers. Were committed to building a working environment that values respect diversity and compassion. We welcome people regardless of age disability gender identity marital status race faith or belief sexual orientation socioeconomic background and whether youre pregnant or on family leave.

Please note: we have a thorough referencing process which includes criminal record checks

Were one of the largest lenders in the UK used car finance market. Weve specialised in motor finance for over 40 years and are recognised as one of the best car finance providers in the industry.

Were part of the Aldermore Group which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options.