Customer Reliability Engineer or Technical Specialist

Smiths Group

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profile Job Location:

Port Arthur, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 05-11-2025
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

The Customer Reliability Engineer/Technical Specialist works on-site at a customer facility participating in activities with the customer to comply with the partnership agreement. The Engineer makes independent seal and equipment evaluations selections and recommends with oversight from the account manager and/or regional engineer. Also they may lead one or more customer reliability personnel at a customer facility.

The candidate must be willing and able to travel as needed to support assignments. Mobility is essential for advancement in this role.


Qualifications :

  • Bachelors degree in mechanical engineering is preferred. High school diploma or equivalent required. This position title could also be a Technical Specialist.
  • Experience with mechanical seals rotating equipment and basic engineering principles applied to perform work assignments in addition to PC and software knowledge.
  • Knowledge of labor reporting work order variances QAD MFG-PRO SAP or equivalent
  • Previous participation in continuous improvement activities including but not limited to Kaizen SMED and Lean activities or equivalent.
  • Strong knowledge of personal computers MS Office and machining practices. CNC Programming a plus.
  • Moderate level of understanding of the financial aspects of a manufacturing operation.
  • Capable of handling multiple priorities simultaneously in a high-stress environment.
  • Effective training leadership facilitation influencing negotiating and interpersonal skills.
  • Effective written and verbal business communications
  • Ability to complete tasks in a timely and efficient manner.
  • Ability to work flexible hours including weekends as needed to meet business demands.
  • Experience working in a diverse environment with a global company is a plus.

Additional Information :

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)


Remote Work :

No


Employment Type :

Full-time

The Customer Reliability Engineer/Technical Specialist works on-site at a customer facility participating in activities with the customer to comply with the partnership agreement. The Engineer makes independent seal and equipment evaluations selections and recommends with oversight from the account ...
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Key Skills

  • Kubernetes
  • FMEA
  • Continuous Improvement
  • Elasticsearch
  • Go
  • Root cause Analysis
  • Maximo
  • CMMS
  • Maintenance
  • Mechanical Engineering
  • Manufacturing
  • Troubleshooting

About Company

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Smiths Group is a global technology company that delivers solutions for the world’s evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisions—John Crane, Smiths Detectio ... View more

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