Social Media Manager

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 05-11-2025

Vacancies: 1 Vacancy

Job Summary

Edelman is a voice synonymous with trust reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility empathy is progress and curiosity is momentum.

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all reflects and represents the world in which we live and fosters trust collaboration and with this approach we hire the best qualified candidates for all positions.

As a Community Manager (CM) you will be the brands eyes and ears on social and will partner closely with internal and client teams in content ideation and copywriting as well as bring social-first thinking to brainstorms and have a nose for real-time opportunities and social trends. As a Community Manager you will also partner closely with the account and client teams to develop manage and post approved social responses proactively flag opportunities to the team and work with strategy and analytics to provide insights and recommendations based on what the community is saying.

Responsibilities:

Engage with audiences across TikTok Instagram Threads LinkedIn YouTube and other platformsproactively and responsively
Write and edit copy for posts and community interactions consistently representing the brands voice and tone
Surface trends social insights and engagement opportunities in real time
Contribute to brainstorms and quick-turn campaigns bringing a social-first mindset to the table
Partner with strategy and analytics to inform recommendations based on community behavior and platform trends
Maintain and update editorial calendars and content trackers
Identify risks and opportunities across platforms and escalate as needed
Strengthen processes and workflows for community management moderation and client reporting
Build strong client relationships through thoughtful communication insights and trusted counsel

Basic Qualifications:

At least 1 year of professional experience in social media community management or related communications roles
Bachelors degree or equivalent work experience

Preferred Qualifications:

Experience engaging on behalf of brands across core platforms including TikTok Instagram X Threads LinkedIn and YouTube
Strong writing and editorial skills with a clear understanding of tone brevity and audience nuance
Deep interest in digital culture and the ever-changing social media landscape
Exceptional attention to detail time management and organization
Comfortable navigating client conversations and supporting real-time response moments
Familiarity with social media tools and platform-native analytics
Knowledge of influencer culture and tastemakers across platforms
Experience working on social media for large brands is a plus Experience supporting live events or real-time brand engagement activations is a bonus

$50000 - $70000 a year

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An employees pay position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance travel requirements revenue-based metrics any contractual agreements and business or organizational needs. The range listed is just one component of DJEHs total compensation package for employees. Other rewards may include annual bonuses a Paid Time Off policy and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance vision 401K life insurance disability insurance paid time off travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity equity and inclusion. We seek applications from all qualified candidates without regard to race color gender sex age religion physical or mental disability military and veteran status or any other basis protected by federal state or local law. If you require a reasonable accommodation in any part of the employment process please let us know.

Required Experience:

Manager