Employment Type:

Shift:

Description:

Purpose

Work Remote Position

(Pay Range: $$31.8795-$47.8193)
The Nursing Support (NS) colleague (uncertified certified unlicensed or licensed) provides safe quality health care services & / or assistance to patients under the supervision & direction of a registered nurse or other designated health care professional in accordance with level of experience education policies & procedures.
Note: patients refers to patients clients residents participants customers members
Essential Functions
Our Trinity Health Culture: Knows understands incorporates & demonstrates our Trinity Health Mission Values Vision Actions & Promise in behaviors practices & decisions.
Work Focus: Performs clinical care activities (direct or indirect) for patients within the scope of practice laws & training received; Cares for patients safely by assisting in clinical care services or engaging in administrative activities (e.g. maintaining records or supplies) that enhance or improve coordination preparation & flow of the care experience.
Process Focus: Knows understands & incorporates basic or essential area of practice (document coordinate communicate) & training standards.
Communication: Uses clear effective respectful language & communication methods / means.
Environment: Performs work in a safe engaging & supportive manner; Influences the responsible use of resources; Accountable for continuous self-development & supporting the growth of others.
Maintains a working knowledge of applicable federal state & local laws/regulations Trinity Health Integrity & Compliance Program & Code of Conduct as well as other policies procedures & guidelines in order to ensure adherence in a manner that reflects honest ethical & professional behavior & safe work practices.
Functional Role (not inclusive of titles or advancement career progression) NS IV licensed: Licensed role (direct or indirect healthcare); Provides nursing interventions or clinical knowledge application in decision-making; Participates in the planning implementation & / or evaluation of & solutions for care; Performs delegated focused / holistic care autonomously according to care plan; May administer medication & carry out the therapeutic treatment within scope of license (state & TH policy); Performs direct & essential care or supportive activities as part of an interdisciplinary team with a deeper understanding including theoretical knowledge; Demonstrates a level of independence to perform activities with general oversight through personal contributions teamwork & initiatives to safely improve outcomes; Advocates for patients & informs / counsels patients & families about illness & care details; May serve as a knowledge resource role model & mentor or lead / coordinate / supervise direct & essential care activities or role-based service responsibilities of unlicensed / licensed / certified healthcare professionals within licensed scope of practice.
Minimum Qualifications
High school diploma or GED; Completion of an accredited program associated with license. License in the applicable state(s) of engagement. Valid drivers license where required by assignment.
Additional Qualifications (nice to have)
Registered Nurse preferred
Training or experience according to assignment area
Trinity Health Job Description
Nursing Support (NS) IV
Physical & Mental Requirements & Working Conditions (General Summary)
Direct Healthcare Services / Indirect Healthcare / Support Services:

Exposure to conditions which may be considered unpleasant to sight touch sound & / or smell. Occasional

Exposure to fumes odors dusts mists & gases biohazards / hazards (mechanical electrical burns chemicals radiation sharp objects etc.). Occasional

Exposure to or subject to noise infectious waste diseases & conditions. Occasional

Exposure to interruptions shifting priorities & stressful situations. Frequent

Ability to follow tasks through to completion understand & relate to complex ideas / concepts remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent

Ability to read small print hear sounds & voice / speech patterns give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent

Perform manual dexterity activities & / or grasping / handling. Continuous

Ability to climb kneel crouch & / or operate foot controls. Occasional

Use a computer / other technology. Frequent

Sit with the ability to vary / adjust physical position or activity. Frequent

Maintain a safe working environment & use available personal protective equipment (PPE). Continuous

Comply with Trinity Healths Code of Conduct policies procedures & guidelines. Continuous

Ability to provide assistance in the event of an emergency. Occasional
Direct Healthcare Services:

Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional

Lift a maximum of 30 pounds unassisted. Occasional

Use upper & lower extremities engage in bending / stooping / reaching & pushing / pulling. Occasional

Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

Encounter worksites (e.g. patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional

Perform work that involves physical efforts (e.g. transporting moving positioning & / or ambulating patients). Occasional
Indirect Healthcare / Support Services:

Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional

Lift a maximum of 30 pounds unassisted. Occasional

Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional

Encounter a clinical / patient facing / hands on interactive work environment. Occasional

Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

Work outdoors with variable external environmental conditions. Occasional
Average Workday Activity: Occasional - O (1% - 33%) Frequent - F (34% - 66%) Continuous - C (67% - 100%)
Nursing Support (NS) IV
Addendum
Additional minimum qualifications

Four (4) years of nursing experience

Must possess a demonstrated knowledge of revenue cycle & denial management functions.

Knowledge of & experience in case management & utilization management.

Customer service background is required.
Additional Preferred qualifications:

Registered Nurse preferred.

Bachelors degree preferred.

Two (2) years of charge audit managed care or comparable patient payment processing experience preferred.

AAPC AHIMA CHRI certification/membership strongly preferred.

Outpatient CDI experience preferred.

Working knowledge of Electronic Health Records (EHR) preferred
Responsible for coordinating revenue integrity/ charge-related denials with Patient Business Service (PBS) center & ensures compliant & complete clinical documentation assists with denials & related audits & identifies opportunities for revenue optimization.
Performs thorough and routine chart reviews providing education to clinical colleagues & tracking of identified trends.
Leverages clinical knowledge & standard procedures to ensure timely attention to charge-related trends and provides necessary education to responsible party.
Responsible for retrospective charge reviews & assistance with third party charge audits. May require travelling between locations within the region.
Ensures tracking of all Revenue Integrity- related audits identifying trends & collaborating with other Revenue Integrity PBS & /or departmental colleagues on education & reporting to key stakeholders.
Serves as a resource contact providing clinical information as requested by intra & inter-departmental colleagues & payers.
Collaborates with Revenue Integrity team on opportunities to improve & implement front-end process to support denial prevention.
Created/Updated

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.