Operations Manager

Great Malvern - UK

Monthly Salary: Not Disclosed

Posted on: 05-11-2025

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Set objectives and be responsible for the day to day running of the location including supervising the recruitment and selection process to ensure that it effectively meets the need of the location and Holroyd Howe.
To assess employee performance and recognise training needs and potential as appropriate.
Ensuring that customers are given a prompt and efficient service and expectations are consistently exceeded.
To regularly monitor customer feedback and produce a suitable action plan based on the results.
Assess employee performance and recognise training needs and potential as appropriate.
To ensure training is carried out in line with the company training policy to meet the needs and requirements of the individual and Holroyd Howe.
Ensuring that Head Office and your Director of Catering receive all appropriate financial information promptly and accurately.
To ensure that the location adhere to company banking and cash security procedures in line with the company policy
Ensuring that the location meets statutory and company requirements of Health and Safety Food Safety and environmental legislation and procedures.
Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard

Qualifications :

Candidate Profile

Proven leadership experience within contract catering hospitality or education sectors
Outstanding communication and stakeholder management skills
A commercially focused data-literate leader with a collaborative approach
Inspirational leadership style with a track record of building successful teams
Excellent understanding of compliance sustainability food safety and allergen legislation

Additional Information :

We pride ourselves on:

People first
Were a company of individuals united in doing our best for our clients.

Great food always
Using only the best ingredients our food is fresh authentic and tailored to each school age group and specific needs and preferences.

Food education
We educate pupils through food encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers suppliers and business partners and each other.

Fresh thinking
New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

Remote Work :

Employment Type :

Full-time

Key ResponsibilitiesSet objectives and be responsible for the day to day running of the location including supervising the recruitment and selection process to ensure that it effectively meets the need of the location and Holroyd Howe.To assess employee performance and recognise training needs and p...

Key Responsibilities

Set objectives and be responsible for the day to day running of the location including supervising the recruitment and selection process to ensure that it effectively meets the need of the location and Holroyd Howe.
To assess employee performance and recognise training needs and potential as appropriate.
Ensuring that customers are given a prompt and efficient service and expectations are consistently exceeded.
To regularly monitor customer feedback and produce a suitable action plan based on the results.
Assess employee performance and recognise training needs and potential as appropriate.
To ensure training is carried out in line with the company training policy to meet the needs and requirements of the individual and Holroyd Howe.
Ensuring that Head Office and your Director of Catering receive all appropriate financial information promptly and accurately.
To ensure that the location adhere to company banking and cash security procedures in line with the company policy
Ensuring that the location meets statutory and company requirements of Health and Safety Food Safety and environmental legislation and procedures.
Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard

Qualifications :

Candidate Profile

Proven leadership experience within contract catering hospitality or education sectors
Outstanding communication and stakeholder management skills
A commercially focused data-literate leader with a collaborative approach
Inspirational leadership style with a track record of building successful teams
Excellent understanding of compliance sustainability food safety and allergen legislation

Additional Information :

We pride ourselves on:

People first
Were a company of individuals united in doing our best for our clients.

Great food always
Using only the best ingredients our food is fresh authentic and tailored to each school age group and specific needs and preferences.

Food education
We educate pupils through food encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers suppliers and business partners and each other.

Fresh thinking
New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

This appointment is offered on the return of satisfactory professional references.

Remote Work :

Employment Type :

Full-time

Key Skills

Six Sigma
Lean
Management Experience
Process Improvement
Microsoft Outlook
Analysis Skills
Warehouse Management System
Operations Management
Kaizen
Leadership Experience
Supervising Experience
Retail Management

Apply Now

About Company

WSH Group

Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more

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