Ministry & Media Center Coordinator

Join a company that truly impacts others!

Hope Media Group is a multi-brand ministry. Every story we share every event we host and every song we play is done to engage people to love Jesus serve others and spread Hope.

Hope Media Group the home of KSBJ WayFM Vida Unida NGEN radio Worship 24/7 Hope Nation NGEN Radio Way Loud Way new Way Back Way Blessed God Listens Prayer App and Hope Events.

Our team describes our environment as fun encouraging collaborative engaging caring family oriented and friendly. We would love for you to join us and be part of what God is doing in our ministry!

Job Summary

The Ministry & Media Center Coordinator (MMCC) supports the daily operations of Hope Media Groups headquarters and serves as the ambassador of first impressions for all who visit or call. This role ensures a welcoming hospitable and efficient environment for guests team members ministry partners and the public. The MMCC oversees front desk operations office administration visitor logistics and supports Community Engagement initiatives. This position requires strong interpersonal skills attention to detail a proactive approach and a heart for ministry.

Essential Functions

Team Member & Guest Relations:

• Lead and participate in front desk operations ensuring every guest and caller experiences Hope Media Groups warmth and professionalism.
• Supervise and coach the Front Desk Receptionist providing ongoing guidance and coverage as needed.
• Perform and model excellent reception communication and hospitality standards.
• Develop and maintain procedures that ensure efficiency and consistency in all guest interactions.

Office Administration & Logistics:

• Manage and perform daily administrative operations including mail shipping and office supply coordination.
• Oversee vendor relationships while personally executing key logistical and facility support tasks.
• Monitor office systems and implement improvements that enhance efficiency.
• Support budget stewardship through thoughtful purchasing and vendor management.

Event & Ministry Support:

• Partner with Community Engagement leadership to plan and deliver ministry events and staff gatherings.
• Coordinate and participate in logistics preparation and set-up.
• Serve as a central point of contact for cross-departmental activities hosted at the Ministry & Media Center.

Demonstrated Faith:

• Committed to a personal relationship with Jesus Christ. Be spiritually grounded and Biblically literate.
• Comfortable praying for co-workers in team meetings leading spoken prayer and participating in ministry prayer meetings and Bible studies.
• Lives by the Christian principles defined by the Ministry Statement of Faith.
• Participates in on-air fundraisers and prays for donors as needed.
• Has a passion for leveraging the platform of radio for evangelism and discipleship.
• Exhibits a strong moral character.
• Is an active member of a Bible believing local church.

Non-Essential Functions:

• Other duties as requested.

Education:

• Associates degree in Business Communications or related degree preferred OR equivalent experience.

Experience:

• 2 years in an entry-level administrative front office or guest relations role.

Knowledge Skills and Abilities:

• Demonstrated alignment with Hope Media Groups mission and core virtues.
• Exceptional hospitality and customer service skills.
• Strong verbal and written communication.
• Highly organized detail-oriented and able to manage multiple priorities with grace.
• Proficient in Microsoft Office Suite and SharePoint.
• Calm under pressure and skilled in conflict de-escalation and problem-solving.
• Able to handle confidential information with extreme discretion.
• Eagerness to learn and contribute in a dynamic mission-driven environment.
• Heart for ministry and alignment with Christian values and mission of Hope Media Group.

Supervisory Responsibilities

• None.

Working Conditions and Environment

Travel:

• Moderate mostly within the Houston Metro Area.

Nights/Weekends/Holidays:

• Full-time primarily Monday through Friday may include occasional evenings or weekends to support events or special needs.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity may include Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately loudly or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations sound. Repetitive motion. Substantial movements (motions) of the wrists hands and/or fingers including pinching typing or otherwise working primarily with fingers rather than the whole hand as in handling. Light work. Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly moving objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Full-Time Benefits Offerings:

• Medical
• Dental
• Vision
• Health Savings Account w/employer contribution
• Flexible Savings Accounts
• Company Paid Short Term Disability/Long Term Disability
• EAP (Employee Assistance Program)
• Generous Paid Time Off (PTO)
• Three (3) Paid Mission Days
• Twelve (12) Company-Paid Holidays
• 403B Retirement with Company Match
• Group Life Insurance
• Legal Shield/Identity Theft Protection
• Access to Marketplace Ministry Chaplains

Third-Party Recruiter Policy:

We are grateful for the interest of those who wish to support our hiring efforts. However Hope Media Group does not accept unsolicited resumes or candidate referrals from external staffing agencies or search firms. Submissions from third parties will not be considered and may be retained without obligation or payment or fees.