Information Technology Specialist
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Job Location:
Monthly Salary:
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Function:
The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide Infrastructure support to end-users at PPG locations. They work with centralized IT teams to deliver new solutions and support the existing standards
Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users which includes troubleshooting fault rectification and problem escalation. Provides effective and timely resolution of users problems queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
Key Responsibilities (6-10 maximum bullet points in this section)
Supporting up to 300 IT end users no direct reports
Able to support projects and initiatives from both corporate and SBU global IT teams.
Good knowledge of company and internal processes.
Onsite Technology Support provides in-person assistance to employee end users including:
Responds to telephone calls emails and personnel requests for technical support.
Provide support to end users on a variety of issues. Identifies researches and resolves technical problems.
Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network.
Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems.
Acquiring installing and upgrading PC components and software and planning for/responding to service outages and other problems.
Training users on use of new technology and software.
Performs pro-active monitoring of PPGs computer systems through appropriate tools.
Documents tracks and monitors problems to ensure timely resolutions.
Participates in various IT projects working with internal and external teams.
Qualifications (4-6 maximum bullet points in this section)
>4 years of experience in Site IT Support role. Minimal management oversight needed.
A 4-year degree in Computer Science Engineering or related discipline.
Strong interaction and interpersonal skills specifically listening providing guidance
Strong analytical abilities to quickly resolve technical problems evaluate alternative approaches and to recommend the most feasible and economical solutions.
Follow company standards and apply policies consistently.
Strong verbal communication skills including the ability to document operations procedures.
Availability to work rotating shifts and holidays.
A Fluency in English .
A driving license (B).
About us:
Here at PPG we make it happen and we seek candidates of the highest integrity and professionalism who share our values with the commitment and drive to strive today to do better than yesterday everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation sustainability and color PPG helps customers in industrial transportation consumer products and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more visit and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are One PPG to the world.
We trust our people every day in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees creates an environment for continuous learning and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex pregnancy race color creed religion national origin age disability status marital status veteran status sexual orientation gender identity or expression. If you need assistance to complete your application due to a disability please email
PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the process so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Required Experience:
IC
Key Skills
- Computer Hardware
- IT Experience
- Network Administration
- Network Support
- LAN
- Computer Networking
- Computer Skills
- Windows
- Sharepoint
- Teaching
- Operating Systems
- Leadership Experience
About Company
Discover how PPG’s global team of innovators drives sustainable solutions, enhances productivity, and celebrates 140 years of color leadership. Join us!
