Data Analyst, Plan Member Administration (PMA)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Plan Member Administration (PMA) team is seeking a detail-oriented and technically skilled Data Analyst to support the team in managing and optimizing data processes for plan sponsor onboarding and ongoing administration. This role plays a critical part in ensuring data integrity and operational excellence directly contributing to our mission of delivering high-quality service to our clients. Youll work in a dynamic collaborative environment where your expertise in data and communication will help shape the future of PMA operations.
Position Responsibilities:
Clean validate and organize incoming plan member data from plan sponsors to ensure readiness for system ingestion.
Collaborate with clients to clarify data requirements and provide guidance on formatting and submission standards.
Conduct audits and data comparisons across multiple systems to ensure consistency and accuracy.
Support troubleshooting and resolution of data-related issues during onboarding and amendment processes.
Partner with internal teams to improve data workflows and contribute to process enhancements.
Required Qualifications:
Minimum 35 years of experience in data analysis or data management roles.
Proven experience working with large datasets and data cleaning processes.
Advanced proficiency in Microsoft Excel (e.g. pivot tables formulas data validation).
Post-secondary education in a related field (e.g. Data Analytics Business Information Systems).
Strong verbal and written communication skills with experience in client-facing roles.
Preferred Qualifications:
Experience in Group Benefits or insurance industry.
Familiarity with data ingestion processes and system integrations.
Knowledge of data auditing and reconciliation techniques.
Ability to manage multiple priorities and meet tight deadlines.
Demonstrated initiative problem-solving skills and attention to detail.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
#LI-HYBRID
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Montreal QuebecWorking Arrangement
Salary range is expected to be between
$58275.00 CAD - $97125.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
IC
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
