Technical Writer

Trigent Software Private Limited

Job Location:

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 04-11-2025

Vacancies: 1 Vacancy

Job Summary

The Technical Author will work to create update and analyse the new and existing Okta and Entra service and support documentation on a time and materials basis at 7.5 hours per day.

The types of documentation that will require updating may include but not be limited to the following:

Knowledge Articles (KA) Okta Entra all SaaS Applications
Knowledge Articles (KA) Service Desk
Service Overviews (SO) Okta Entra all SaaS Applications
Technical Run Manuals (TRM) Okta Entra all SaaS Applications
Technical Recovery Action Plans (TRAP) Okta Entra all SaaS Applications

Additionally to the documentation analysis and updates outlined above the Technical Author may be required to submit and analyse requests in Service NOW. This work will include checking Service Now requests where Okta User Groups are specified creating Entra User Groups as well as other administrative Service NOW.

The Technical Author will work to create update and analyse the new and existing Okta and Entra service and support documentation on a time and materials basis at 7.5 hours per day. The types of documentation that will require updating may include but not be limited to the following: Knowledge Arti...