Customer Relationship Executive
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job title: Customer Relationship Executive
Work Location: Thane
Reports to: Marketing Manager
Documents: Degree Certificate One Govt. Identity proof and one current address proof
Full-time
Part-time
Responsibilities:
Attracts potential customers by answering service questions and suggesting
information about other services.
Serves customers by providing company service information and lead closings.
Opens customer accounts by recording Waitlist information.
Maintains customer records by updating detailed information.
Daily follow-up with the operational team & updating lead status.
Recommends potential services to management by collecting customer
information and analyzing customer needs.
Prepares service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
To Manage Inbound and Outbound calls in a timely manner
Identify customers requirements clarify information and provide them with the
resolution based on company policy
Handle any required communication or coordination required between
Partners(Tankers) and customers
Entering customer and account data from source documents within time limits
Compiling verifying the accuracy and sorting information to prepare source data
Reviewing data for deficiencies or errors correcting any incompatibilities and
for computer entry
checking the output
Education and/or Work Experience Requirements:
Minimum 6 months of experience in Customer Relationship or Lead Generation
BPO experience is also acceptable
Excellent communication skills
Strong teamwork abilities
Effective listening and questioning skills
Ability to handle customer interactions with sensitivity and professionalism
Pay: 20000.00 - 25000.00 per month
Job title: Customer Relationship Executive
Work Location: Thane
Reports to: Marketing Manager
Documents: Degree Certificate One Govt. Identity proof and one current address proof
Full-time
Part-time
Responsibilities:
Attracts potential customers by answering service questions and suggesting
information about other services.
Serves customers by providing company service information and lead closings.
Opens customer accounts by recording Waitlist information.
Maintains customer records by updating detailed information.
Daily follow-up with the operational team & updating lead status.
Recommends potential services to management by collecting customer
information and analyzing customer needs.
Prepares service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
To Manage Inbound and Outbound calls in a timely manner
Identify customers requirements clarify information and provide them with the
resolution based on company policy
Handle any required communication or coordination required between
Partners(Tankers) and customers
Entering customer and account data from source documents within time limits
Compiling verifying the accuracy and sorting information to prepare source data
Reviewing data for deficiencies or errors correcting any incompatibilities and
for computer entry
checking the output
Education and/or Work Experience Requirements:
Minimum 6 months of experience in Customer Relationship or Lead Generation
BPO experience is also acceptable
Excellent communication skills
Strong teamwork abilities
Effective listening and questioning skills
Ability to handle customer interactions with sensitivity and professionalism
Pay: 20000.00 - 25000.00 per month
Required Skills:
Lead Generation
Key Skills
- Aeronautical
- Anti Money Laundering
- Attorney At Law
- ABAP
- Accident Investigation
- Manufacturing
