Customer Service Executive-Gurugram

Haryana - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Respond to customer questions and issuesthrough calls chats or emails in a polite and timely manner.
Troubleshoot problemsby understanding the customers concern and offering step-by-step help or solutions.
Provide accurate product or service informationto guide customers and prevent confusion.
Document conversations and updatesin the system so theres a clear record of what was discussed or resolved.

Work from Office

Domestice process

Execellent English and Hindi Communication (Written and Verbal)

Graduation Mandatory

Minimum 1 year of telesales experience required

Salary-23000 to 26000 CTC

24/7 Rotational Shift-6 days working with rottaional off..

Respond to customer questions and issuesthrough calls chats or emails in a polite and timely manner.Troubleshoot problemsby understanding the customers concern and offering step-by-step help or solutions.Provide accurate product or service informationto guide customers and prevent confusion.Document...