Recovery Coordinator Integrated Recovery Coordinator Palmerston North

• Full-time Monday to Friday No weekends or public holidays
• Start date:Monday 19 January 2025
• Great way to start the New Year

About the Role Mō te tūranga mahi

Were growing and looking for a compassionate and organised Level 1 Recovery Coordinator to join our team. Youll be the key contact for clients recovering from injury or facing challenges helping them return to independence through tailored support and coordination.

Youll work 1:1 with clients collaborating with providers employers and community networks to remove barriers and facilitate recovery. There are also opportunities to specialisefor example our Level 1 Integrated Recovery team supports clients with long-term unemployment and complex claims.

What Youll Be Doing Āu mahi matua

• Build strong relationships with clients whānau providers and employers
• Communicate via phone email and occasionally in person
• Develop and manage personalised rehabilitation plans
• Help clients make meaningful progress toward their recovery goals

For more information click Recovery Coordinatorand Integrated Recovery Coordinator

About You Mōu

You might be an experienced administrator or come from a customer-focused background. We welcome applicants from all walks of life and encourage you to apply even if you dont meet every requirement.

What we are looking for Ko tā mātou e rapu ana

• Excellent communication skills able to explain complex info clearly and empathetically
• A curious mindset keen to learn and apply legislation and technical details
• Adaptability and time management able to adjust plans to meet client needs
• Personal resilience able to support clients through tough times
• A clean NZ drivers licence for occasional travel

Experience in case management or the public sector is a bonus but not essential.

What You Can Expect Ngā Kawatau

• $70000 starting salary 9% superannuation
• Annual performance reviews linked to pay progression
• Wellbeing and employee discount programmes
• Supportive team culture with coaching and employee networks
• Modern open-plan office designed for collaboration and focus

Hours: 40 hours per week Monday to Friday between 8am and 5:30pm.

About us Mō mātou

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident

At ACC we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity national origin gender identity age and those with diverse abilities. It is important to us that people are free to be themselves at work.

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work home and play.

Applications close Rā Kati

Ready to make a difference
Apply now and start 2026 with purpose.

Applications will closeat11.55pm onSunday 16 November2025and willonly be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application please email

Late applications will not be accepted

Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful you will need to provide proof of your eligibility to work in New Zealand.