Research and Recovery Representative
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
Abbott Rapid Diagnostics is part of Abbotts Diagnostics family of businesses bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
The position of Research and Recovery Representative is within eScreen located in the Philippines. The role is responsible for performing routine clerical duties including outbound phone calls moderate Excel updates email faxing and correspondence to both internal and external contacts.
RESPONSIBILITIES:
Make outbound phone calls to clinics and employer to obtain required Chain of Custody or Breath Alcohol testing forms.
Sort daily inventory based on hierarchy following the expected call attempts based on set cadence.
Process retrieved Chain of Custody and Breath Alcohol Test forms to make the results available to both donor and employer.
Receive emails with sensitive data requiring it to be printed and faxed to an incoming server.
Operate listed office machines as required.
Communicate with internal resources to ensure daily production requirements are met.
Track incoming faxes to ensure receipt of data into system.
Update Excel spreadsheets daily to track progress and performance.
Compose and send professional emails as needed to internal and external contacts.
Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA)
Other duties as assigned.
BASIC QUALIFICATIONS EDUCATION:
Completed at least 2 years in College or with an Associate or Bachelors Degree
Data entry experience in a high-volume batch-oriented environment is preferred; the ideal candidate will also possess a typing speed of at least 60 wpm.
PREFERRED QUALIFICATIONS:
Detail-oriented
Must be flexible to work on a night shift (between 6pm to 10am) Philippine Standard Time.
Must be amenable to work on Overtime or during Rest Days when business requests for additional (paid) hours
Must have strong oral and written communication skills.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
TOX ARDx Toxicology
LOCATION:
Philippines > Taguig City : Five/Neo Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
