Technical Writer
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Job Location:
Stevens Point, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position: Technical Writer
Location: Corporate Office Stevens Point WI
*May include remote opportunities in the following states: AZ FL IL IN KS MI MN TN TX UT WI. No relocation assistance is provided.
Starting Salary: $22.11 - $24.32 (wage commensurate with experience)
The software Technical Writer is responsible for creating and maintaining clear accurate and user-friendly documentation related to Skyward data systems software functionality and operational processes. This content is integrated into the content management system and serves as a key resource for end users (customers) Skyward support staff and training teams.
Documentation is developed collaboratively with product owners scrum development teams training personnel customer service representatives and end users to ensure accuracy and relevance.
The writer researches authors and updates content in alignment with departmental standards and guidelines. Additionally they may provide feedback on software usability to enhance the overall user experience.
Key attributes of a Technical Writer include:
- Excellent writing skills with knowledge of and adherence to standard software document styles
- Understands the Darwin Information Typing Architecture (DITA) and the corporate information model for developing content and uses that understanding to produce effective user-centered content
- Appropriate interpersonal skills to be able to work well within a team environment
- Accuracy in work habits and data entry
- Verbal communication skills to express issues related to completion of project
- Demonstrated skills in learning information and procedures quickly
Essential Responsibilities:
- Develops knowledge of Skyward software functionality
- Writes content pieces on software functionality and usage applying appropriate style and DITA standards
- Participates in Content and eLearning team backlog development and refining as well as project time estimates
- Meets team timelines for development of written content
- Immediate supervisor may assign other short-term duties and responsibilities
For the full job description click below:
Technical Writer Job Description
Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team Spend some time on our careers page at Youll learn more about our culture expectations and even the day-to-day mission of the department youre applying for.
A better working experience starts here!
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Skyward Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Applicants have rights under Federal Employment Laws. Click the title to view details about the law.
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
- Transparency in Coverage
- Through UnitedHealthcare UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every jo ... View more
