Field Application Engineer – EC Fan Solutions (on-site)

Hoofddorp - Netherlands

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Join our HPAM team to support EC fan and thermal management solutions across HVAC and data center applications in Hoofddorp office. You will act as the technical bridge between customers sales and R&D driving design-in success ensuring smooth validation managing RMA feedback and enabling product excellence from concept to mass production.

Key Responsibilities

Technical Support: Act as product expert for EC fan electronics motor control firmware interface (PWM 010V Modbus etc.) and system-level troubleshooting.
Design-in & Integration: Support customers throughout the full design cycle from concept evaluation to mass production ensuring EC fan electrical control and thermal performance meets system requirements.
RMA Management: Lead RMA case analysis for EC fans; on-site trouble shooting and problem analysis; identify root causes (hardware / firmware / system interaction) issue technical reports and coordinate with factory quality and R&D for closure.
Customer Interface: Join sales for customer meetings technical presentations and training. Translate customer requirements into clear technical solutions.
Feedback & Roadmap: Capture VOC/VOE from customers; work with Product Marketing and R&D to align future roadmap and regional compliance (ErP CE UL etc.).

Qualifications :

Bachelors or Masters degree in Electrical Electronic Engineering with software/firmware understanding (control logic communication interface).
At least 35 years of FAE application or technical support experience in fan motor drive or power electronics industries.
Hands-on knowledge of EC motor control and communication protocols (PWM 010V Modbus CAN).
Familiar with HVAC and data center system applications and related standards (ErP EMC IP safety) will be pluse lots
Strong analytical problem-solving and customer-facing communication skills.
Fluent in English; Mandarin will be a plus.
Open to 30-40% traveling

Remote Work :

Employment Type :

Full-time

Key Skills

Laboratory Experience
ADAS
LAN
Debugging
Technical Writing
Product Demos
Customer Support
Automotive Diagnostics
Cloud Architecture
Spectroscopy
System Administration
Unity

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About Company

Delta Electronics

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energ ... View more

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