Client Relationship Director
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Job Location:
Luxembourg - Luxembourg
Monthly Salary:
Not Disclosed
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Are you a strategy pro with exceptional commercial acumen We are seeking an experienced Client Relationship Director to join our team based in Luxembourg and this role could be for you!
In this position you will build and maintain strategic relationships with key decision-makers across designated clients ensuring clear communication channels and a deep understanding of their priorities and business needs.
What youll do
- Youll attract retain and grow our book of strategic Tier-1 & 2 clients whilst taking accountability for the successful execution of the client strategy
- Youll lead client account planning and growth initiatives driving revenue through up-selling commercial collaboration and coordinated strategic reviews while acting as the senior escalation point for top-tier clients.
- Youll oversee client relationship management globally including legal documentation SLA compliance KPI monitoring and CRM updates ensuring operational excellence and accurate pipeline tracking.
- Youll manage client retention and profitability developing remediation plans for at-risk or underperforming accounts escalating risks appropriately and ensuring lockup periods stay within financial thresholds.
- Youll champion business development and team culture identifying new service opportunities supporting portfolio expansion and promoting IQ-EQs values of entrepreneurship collaboration and mutual respect.
What we offer
- Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications level of experiences and skills profile
- Wellbeing: additional social benefits
- Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such we are open to conversations with employees related to setting up flexible working arrangements.
Qualifications :
- Previous experience in private equity fund accounting and administration
- You have experience and enjoy managing client relationships accounts and internal stakeholders
- You have led accounting operations teams with leadership experience (preferred but not required)
- You possess a solid understanding of fund accounting principles (preferred but not required)
- You bring strong interpersonal and operational skills that support both client service and team performance.
Additional Information :
Our commitment to you and the environment
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.
There is always more we can and should do to improve whether in relation to oury people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5800 employees - from 94 nationalities acrosfyts 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.
Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infras ... View more
