Test Engineer (Defect Mgmt Triage) (AT&T Recent experience is Must)

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profile Job Location:

Plano, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 11 days ago
Vacancies: 1 Vacancy

Job Summary

NOTE:
Prior AT&T experience Must.
Job Description:
3 years experienced in defect Analysis Triaging and Troubleshoot customer focused issues and exceptions.
3 years’ experience with Strong Defect management skills to drive the resolution of defects during the testing and involved complete defect life cycle.
Prior AT T experience
on customer/agent (Digital)applications is must.
Work with tools such as Kibana ELK Dynatrace Splunk and other monitoring tools for capturing event data and package the issues for quicker resolutions
Proficient on defect reporting tools like TDP JIRA SharePoint
AOTS
SQL query for defect creation reporting
defect management.
Ability to work with various ticket management systems such as (but not limited to) iTrackAOTS TDPJIRA Sharepoint
Exposure to Salesforce environment is preferred.
Strong understanding of defect life cycle and end to end defect management process
Ability to work with multiple application teams for end to end defect resolution
Strong communication and presenting skills
Experience in documenting software defects triage meetings assigning and driving to resolution.
Technical expertise to understand the application architecture and end to end data flow of the customer transactions to triage the production defects properly.
Understanding of Testing domain with hands on experience.
Automation expertise on SQL Macro for creating dashboards for defect tracking defect reporting defect management and to automate various triaging processes.

Regards

Mohammed ilyas

PH - or Text - or you can share the updated resume at com

 


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Contract

NOTE:Prior AT&T experience Must.Job Description:3 years experienced in defect Analysis Triaging and Troubleshoot customer focused issues and exceptions.3 years’ experience with Strong Defect management skills to drive the resolution of defects during the testing and involved complete defect li...
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