Hostess

AccorHotel

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 8 days ago
Vacancies: 1 Vacancy

Job Summary

Job Resposibility:

  • Answer telephone call according to companys standards.
  • Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
  • Assist in supervising the team in providing quality  service to the guests.
  • Check the table arrangement and seating prior to start of operation hour on each meal period.
  • Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
  • Assist in seating guests.
  • Serve food and beverage to guests in the restaurant/banquet area.
  • Assist with the set up
  • Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
  • Take orders promote the restaurants specialties and serve in accordance to the established standards.
  • Ensure that the working areas are well maintained.
  • Be helpful towards guests that need assistance.
  • Clear soiled dishes from the tables to the stewarding area.
  • Clean and prepare tables for inflow of guests.
  • Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
  • Deliver orders promptly to the kitchen production area.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • Any other reasonable request within your range of competence as required by your Executive or Hotel Management.

Whats In It for You

  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Great healthcare competitive salary and some nice extra perks across the Ennismore family of brands!
  • Learning opportunities to broaden your skillset and development that helps you think make and thrive at work
  • The opportunity to be yourself and collaborate with other bright minds in a relaxed innovative culture

 

 


Qualifications :

A Degree/Diploma in Hotel Management  and Catering Technology or any equivalent field .

Well Groomed and presentable 

Well spoken confident and smart 

Ability to understand and learnt tasks and be a team player

experience in a luxury /lifestyle brand an added advantage 


Remote Work :

No


Employment Type :

Full-time

Job Resposibility:Answer telephone call according to companys standards.Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.Assist in supervising the team in providing quality  service to the guests.Check the table arran...
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Key Skills

  • Restaurant Experience
  • OpenTable
  • Food Service
  • Customer Service
  • Hospitality Experience
  • Basic Math
  • Guest Relations Experience
  • Host/Hostess Experience
  • Guest Services
  • Cash Handling
  • Phone Etiquette
  • Writing Skills

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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