Customer Service Advisor German Speakers

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Are you passionate about helping people and making technology easy to use
As a Customer Support Representative youll be the voice of an innovative forward-thinking company that values service excellence. Youll support our customers with real-time solutions ensuring every interaction leaves them feeling confident and cared for.

What Youll Do:

  • Assist customers with account setup and app navigation

  • Troubleshoot and resolve login issues (username/password)

  • Guide users through installing or reinstalling our mobile app

  • Provide friendly professional and efficient support every single time

What You Bring:

  • Fluency in German and English (written and spoken)

  • Excellent communication and customer-handling skills

  • Prior customer service experience is a plus

  • Confident using MS Office email and web applications

  • A genuine interest in technology and eagerness to learn

  • Strong problem-solving and analytical skills

  • A team-oriented mindset and a positive attitude

  • High school diploma or equivalent education

What Youll Get:

  • Virtual training

  • Competitive salary and benefits package

  • Flexible shifts between 8:00 am and 8:00 pm Monday to Sunday

  • Access to Professional Development & Career Navigation programs

  • Ongoing Health & Wellbeing initiatives to support your success

Why Youll Love Working Here:

We dont just offer jobs we build careers. Here youll grow your skills connect with supportive teammates and make a real impact by helping customers every day.

If youre ready to bring your language skills tech-savviness and enthusiasm to a company that values your contribution

Apply now and lets grow together!

Are you passionate about helping people and making technology easy to use As a Customer Support Representative youll be the voice of an innovative forward-thinking company that values service excellence. Youll support our customers with real-time solutions ensuring every interaction leaves them feel...
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Key Skills

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  • Customer Service
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