Program Assistant IE

Working Title: Program Assistant - IE

State Role Title:Institutional Employment/Federal Work Study

Position Type:Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300311 - Dux Leadership Center

Pay Rate:Hourly

Specify Range or Amount: $12.77

Is this a JMU only positionN/A

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionNo

Beginning Review Date:11/11/2025

About JMU:

Located in the heart of Virginias beautiful Shenandoah Valley the city of Harrisonburg is approximately 120 miles from Washington D.C. and Richmond VA. With a population of just over 53000 Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students faculty and staff. The student body includes approximately 20000 undergraduate and 1900 graduate students with over 1000 full-time instructional faculty.

General Information:

Program Assistants (PAs) staff The Club House space in the Union 208 (Taylor Hall) as well as the front desk in the Student Leadership and Involvement (SLI) suite - The Union 320 (Warren Hall).

Housed within the Student Life Department we foster belonging through the personal growth and development of an engaged citizenry by providing welcoming experiences and spaces.

Duties and Responsibilities:

Provide front desk coverage for The Union 208 (The Club House).
Provide front desk coverage for The Union 320 (Student Leadership and Involvement Office).
Assist students in creating craft and promotional projects locating supplies.
Demonstrate a high level of customer service.
Enforce Club House rules.
Assist with Student Org Night in the Fall and Spring.
Work days nights and/or weekends for approximately 10 hours per week.
Attend bi-weekly staff meetings.
Assist Student Life staff as requested.
Handle all aspects of the front desk for example: Greeting guests answering multi-line phone system pick up mail and packages from post office etc.
Provide guidance to students faculty and staff in the following areas: BeInvolved Student Life website Student Organization registration processes and more.
Assist office staff with various administrative tasks and initiatives such as Adams Law/Stop the Haze and Annual Student Organization Registration.
Participate on a Program Assistant committee following through on assignments special projects and collaborating with other PAs.

Qualifications:

Commitment to providing a welcoming environment in SLI spaces.
Ability to manage time as a student employee working about 10 hours/week.
Communicate effectively with students faculty and staff.
Collaborate with co-workers and supervisors respectfully and professionally.
Understands and appreciates the initiatives of the Student Life department.
Must be available during business hours 8 am - 5 pm Monday - Friday.
Some after-hours availability needed.
Must meet James Madison Universitys conditions of employment.

Additional Posting Information:

As part of your application please upload a Word Document as Other Document #1. In the document please include your name and your answers to the following questions:

- Why are you interested in this position with Student Leadership and Involvement
- What do you hope to gain from this experience
- What skills or strengths would you bring to the Student Leadership and Involvement team

We recommend naming your file as: LastNamePAApplication (Example: DowPAApplication)

Conditions of Employment:

Students must be degree-seeking students enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at or You may also visit the Office of Disability Services located in the Student Success Center Suite 1202 and they will be happy to assist you.